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False Positive - Intel Pro Network connections


TonyCummins
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Hi Tony,

For these we should be able to get Research the items needed with the following:

https://support.malwarebytes.com/hc/en-us/articles/360038522294-Collect-Malwarebytes-Endpoint-Agent-diagnostic-logs

As well since there remote if you PM me the hostnames I can attempt to pull from our side if the tablets are online in the console

Many Thanks

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4 minutes ago, KDawg said:

Hi Tony,

For these we should be able to get Research the items needed with the following:

https://support.malwarebytes.com/hc/en-us/articles/360038522294-Collect-Malwarebytes-Endpoint-Agent-diagnostic-logs

As well since there remote if you PM me the hostnames I can attempt to pull from our side if the tablets are online in the console

Many Thanks

Pm Sent   Thanks

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I have requested the rule be removed.  This should be done in a couple hours. This is known goodware in our cloud and has been for a while. If you have rootkit on it will sometimes ignore the cloud on detections.  If so i recommend it only be turned on where there is a problem removing something. Rootkit mode because of its aggressive nature lowers some of the protection against false positives. 

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On 12/12/2020 at 5:35 AM, shadowwar said:

I have requested the rule be removed.  This should be done in a couple hours. This is known goodware in our cloud and has been for a while. If you have rootkit on it will sometimes ignore the cloud on detections.  If so i recommend it only be turned on where there is a problem removing something. Rootkit mode because of its aggressive nature lowers some of the protection against false positives. 

Thanks for the heads up. I have gone and turned off the rootkit in the scan options. Appreciate it

 

Tony

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