False Positive Reported By Customer

[SortIT-Ben]

Can you check whether the domain sort-it.biz is blocked by Malwarebytes please. 

 

We have had reports from customers saying that they are unable to access the site, but we have not been able to reproduce the issue in-house. 

[Porthos]

This is a Browser Guard Block. I will Alert the proper team to investigate. There is no need for any further action from you at this time.

 

While we wait for staff. A note on Website blocked due to a suspicious top level domain (TLD)

Non-standard TLD's (biz/cc/info/xyz/online and so on) are commonly used for malicious purposes.  Malwarebytes err on the side of caution to assure that we are protecting our users. If our users encounter a block, they report it (as you did), it gets tested, and if it is determined to be safe, it gets whitelisted.

@gonzo

[gonzo]

The site has been whitelisted. Please allow 15-30 minutes for changes to take effect.