False Positive

[Swensseon]

URL in this image.

[Porthos]

This is a Browser Guard Block. I will Alert the proper team to investigate. There is no need for any further action from you at this time.

 

While we wait for staff. A note on Website blocked due to a suspicious top level domain (TLD)

Non-standard TLD's (biz/cc/info/xyz/online and so on) are commonly used for malicious purposes.  Malwarebytes err on the side of caution to assure that we are protecting our users. If our users encounter a block, they report it (as you did), it gets tested, and if it is determined to be safe, it gets whitelisted.

@gonzo

[Swensseon]

34 minutes ago, Porthos said:

This is a Browser Guard Block. I will Alert the proper team to investigate. There is no need for any further action from you at this time.

 

While we wait for staff. A note on Website blocked due to a suspicious top level domain (TLD)

Non-standard TLD's (biz/cc/info/xyz/online and so on) are commonly used for malicious purposes.  Malwarebytes err on the side of caution to assure that we are protecting our users. If our users encounter a block, they report it (as you did), it gets tested, and if it is determined to be safe, it gets whitelisted.

@gonzo

Thank you for your assistance. In my opinion, total blocking of whole TLDs is too extreme and unreasonable. There are many legitimate sites on alternative TLDs and this wholesale blocking makes it a "guilty until found innocent" situation and harms innocent web site owners. It also presents an issue where someone purchases a domain on these TLDs and expects it to be on equal footing with .com and instead ends up being blocked by software like BrowserGuard. Are you aware of other companies mass-blocking TLDs or it's just MalwareBytes?

[Porthos]

9 minutes ago, Swensseon said:

Are you aware of other companies mass-blocking TLDs or it's just MalwareBytes?

As I do not work for Malwarebytes, I personally have mixed feelings on that. Since I offer my Malwarebytes Premium users free cleanups, every little bit of advantage against bad sites is welcome.

On the other side of the coin, some TLD's are a good fit for many businesses.

Actually I posted to actually get the attention of the correct team to address this for you ASAP. There is a Browser Guard section for these reports. But like I already mentioned the correct member has been tagged now.

Edited December 11, 2020 by Porthos

[Swensseon]

I just realized it's blocking .net as well lol. Wow. It's blocking .net and .info which are some of the oldest TLDs. Is it only allowing .com? This is getting a bit bizarre.

[gonzo]

The site has been whitelisted. Please allow 15-30 minutes for changes to take effect.

 

[Swensseon]

4 hours ago, gonzo said:

The site has been whitelisted. Please allow 15-30 minutes for changes to take effect.

 

I'm still getting this 4 hours later.

[Porthos]

3 minutes ago, Swensseon said:

I'm still getting this 4 hours later.

I had an issue for a couple of minutes on Chrome based browsers because they are not my primary browsers but after they were on for a couple of minutes and the extension updated all was good.

[gonzo]

Please clear your browser cache.  I have tried it in 4 different browsers (Chrome and Firefox) on 2 different computers (personal and work).  I can access it on each with no issue.