jcxfx Posted December 10, 2020 ID:1426341 Share Posted December 10, 2020 Hi there, Whenever I open task manager it opens for around half a second (completely blank) and then closes immediately). I have no way to confirm it, but it seems that the CPU usage is really high just based off of the performance of the PC. I have tried factory resetting multiple times but the issue persists. I can still open things like MSConfig and Regedit. Attached are the FRST, Addition, and Scan Files. Any advice would be greatly appreciated, thank you. Malwarebytes.txt Addition.txt FRST.txt Link to post Share on other sites More sharing options...
nasdaq Posted December 10, 2020 ID:1426444 Share Posted December 10, 2020 Hello, Welcome to Malwarebytes. I'm nasdaq and will be helping you. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed. === MpsSvc => Firewall Service is not running. Turn ON your Firewall Windows.https://support.microsoft.com/en-us/instantanswers/c9955ad9-1239-4cb2-988c-982f851617ed/turn-windows-firewall-on-or-off <<<>>> Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === Please post the Fixlog.txt and let me know if the problem persists. fixlist.txt Link to post Share on other sites More sharing options...
jcxfx Posted December 10, 2020 Author ID:1426516 Share Posted December 10, 2020 Hi there, Thanks so much for responding. I tried to turn on the Firewall Service and initially it did not work, but after running the Fixlist file I was able to turn it back on. Unfortunately task manager is still not working, although it opened for longer than it did before. Attached is the fixlog file. Again, thanks for the assistance. Fixlog.txt Link to post Share on other sites More sharing options...
nasdaq Posted December 11, 2020 ID:1426642 Share Posted December 11, 2020 Hi, Let's see if we can start the service. Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from. The location is listed in the 3rd line of the FRST.txt log you have submitted. Run FRST and click Fix only once and wait. The Computer will restart when the fix is completed. It will create a log (Fixlog.txt) please post it to your reply. === Please post the Fixlog.txt and let me know what problem persists. fixlist.txt Link to post Share on other sites More sharing options...
jcxfx Posted December 21, 2020 Author ID:1428400 Share Posted December 21, 2020 Sorry for the late response I was away from my computer for awhile. With the last fix I still have task manager closing on me and some apps such as creative cloud that cannot be opened at all. Task manager does open for a bit longer than before though so that is progress. I have attached the last fix log below. Thank you for all of the assistance. Fixlog.txt Link to post Share on other sites More sharing options...
nasdaq Posted December 21, 2020 ID:1428437 Share Posted December 21, 2020 Hi, Try to run the Start manager using these instructions. https://www.howtogeek.com/66622/stupid-geek-tricks-6-ways-to-open-windows-task-manager/#:~:text=The name of the executable,%2C” and then hitting Enter. p.s. Make sure you are an Administrator account. Link to post Share on other sites More sharing options...
jcxfx Posted December 21, 2020 Author ID:1428449 Share Posted December 21, 2020 still nothing, it'll open for a few seconds and immediately closes again after a second or two. Link to post Share on other sites More sharing options...
nasdaq Posted December 22, 2020 ID:1428614 Share Posted December 22, 2020 Hi, Let's check the Policy status for this account. J_Cwa (S-1-5-21-1495050075-201444092-2156387675-1001 - Administrator - Enabled) => C:\Users\J_Cwa Download the Systemlook appropriate for you system. SystemLook (32-Bit Version) or SystemLook (64-Bit Version) Double-click SystemLook.exe/SystemLook_x64.exeto run it.Copy and paste the content of the following bold text into the main textfield::reg HKEY_USERS\S-1-5-21-1495050075-201444092-2156387675-1001\Software\Microsoft\Windows\CurrentVersion\Policies\System /subClick the Look button to start the scan.When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.Note: The log can also be found on your Desktop entitled SystemLook.txt. === Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 14, 2021 Root Admin ID:1432454 Share Posted January 14, 2021 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Tips to help protect from infection Thanks Link to post Share on other sites More sharing options...
Recommended Posts