Azrium Posted December 9, 2020 ID:1426151 Share Posted December 9, 2020 Hello, Some of my customers trying to shop on my site are being blocked from reaching the site. They are being blocked because it may contain scam activity. How do i get this resolved? Website: Richorrope.biz Link to post
Porthos Posted December 9, 2020 ID:1426153 Share Posted December 9, 2020 This is a Browser Guard Block. I will Alert the proper team to investigate. There is no need for any further action from you at this time. While we wait for staff. A note on Website blocked due to a suspicious top level domain (TLD) Non-standard TLD's (biz/cc/info/xyz/online and so on) are commonly used for malicious purposes. Malwarebytes err on the side of caution to assure that we are protecting our users. If our users encounter a block, they report it (as you did), it gets tested, and if it is determined to be safe, it gets whitelisted. @gonzo Link to post
Azrium Posted December 9, 2020 Author ID:1426154 Share Posted December 9, 2020 Thank you for your help! Link to post
Azrium Posted December 12, 2020 Author ID:1426778 Share Posted December 12, 2020 Just following up on this? Any word? Link to post
Root Admin AdvancedSetup Posted December 12, 2020 Root Admin ID:1426785 Share Posted December 12, 2020 Sorry for the delay. It looks like the topic was overlooked when it got moved. I have alerted someone for review but due to the weekend it may take longer than normal to get this reviewed. Thank you Link to post
Azrium Posted December 13, 2020 Author ID:1426927 Share Posted December 13, 2020 No worries, thank you for your help. Link to post
Solution gonzo Posted December 14, 2020 Solution ID:1427094 Share Posted December 14, 2020 It did get overlooked. Too many hands in the cookie jars, and too many cookie jars! The site has been whitelisted. Please allow 15-30 minutes for changes to take effect. Link to post
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