FiR3WaLL90 Posted December 8, 2020 ID:1425893 Share Posted December 8, 2020 Hi MB Team, We are software house and part of our service over is software as a service platform, recently one of our customer reported an issue accessing URL vertus.wealthintelligence.online (current IP 35.177.253.173). Uploaded error provided from the customer (screenshot). Can you please assist in following: 1) Unlocking this website 2) Informing what is the process for future actions like this (any email, notification group or only this forum) Many thanks Dariusz Link to post
Staff JPopovic Posted December 8, 2020 Staff ID:1425894 Share Posted December 8, 2020 Hello, This is a Browser Guard block. I will alert the proper team to help you out. Thank you! @gonzo Link to post
Solution gonzo Posted December 8, 2020 Solution ID:1425966 Share Posted December 8, 2020 I have whitelisted the domain as a whole. Please allow 15-30 minutes for changes to take effect. Any Browser Guard blocks that you discover should be reported to the forums so that we can fix issues, track issues, and share issues with other support people when required. Thanks! Link to post
FiR3WaLL90 Posted December 9, 2020 Author ID:1426198 Share Posted December 9, 2020 Hi all good, many thanks for your help. D Link to post
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