Jump to content

Safe browsing threats removed 0 of 1 ?????


Recommended Posts

55 views and no1 can help.wow Should I post this in a more busy part of the forum because I'm getting very stressed here waiting with no replys.what does this mean 0 of 1 threats removed found?what is the orange dot mean.please guys before I'm forced to factory reset my phone and lose all my data. I cant have all these viruses in my phone

Link to post
Share on other sites

  • Staff

@Flaws39I will move this to the correct section of the forum and I will help you out.

Please stop writing in other topic that has nothing to do with this problem.

The domain you posted (offer.mntzr-january2019.com) has been blocked due to Trojan.

I will review the domain now and I will let you know is it going to be unblocked or not.

Thank you for your understanding!

 

Link to post
Share on other sites

  • Staff

Hi @Flaws39,

I'll ask our dev team what 0 of 1 means, but pretty sure it means that 0 threats were found.

The more important thing is that no malicious apps were found, which appears to be the cause.  Because we properly blocked the offending site, I'm confident that no malware was installed.  Additionally, you would have to accept the install of the malware for that to happen.  If you are still worried about it, you could send an Apps Report and I'll look over it.

To send an Apps Report with Malwarebytes for Android use the following instructions.

1. Open the Malwarebytes for Android app.

2. Tap the Menu icon.

3. Tap Your apps.

4. Tap three lines icon in upper right corner.

5. Tap Send to support

Choose an email app to send Apps Report.

Your email app will open with the Apps Report included.

At this point, it would be very helpful to mention you are submitting via recommendation from the Malwareybtes forum.  This allows our support staff to know where to direct it.

By sending the Apps Report, you will create a ticket in our support system.

Private Message (PM) me the email used and/or the ticket number assigned.

Nathan

Link to post
Share on other sites

  • Staff

Hi @Flaws39,

This is how I interpret it.  Safe Browsing blocked something.  Thus the scan history shows a log for it, and when you click it, it shows it properly blocked 1 threat.  I'm not sure why it's stating: Threats removed: 0 of 1.  I'm taking that up with our dev team.  It possibly could mean that no malicious apps were found, and thus technically should be 0 of 0.  Regardless, I can assure you that the Safe Browsing properly worked and no threats are present.  It there were malicious apps, the scanner would detect during the scan.

It may be a good idea to go to your browser and clear your history and cache to make sure it doesn't reoccur.

Nathan

Edited by AdvancedSetup
corrected font issue
Link to post
Share on other sites

13 hours ago, Flaws39 said:

When I click on them to try to remove them it does this but no option to remove .

 

Screenshot-20201208-015313-Malwarebytes.
bukowski poems

Based on some of the content posted by the OP I suspect the device is infected (note the active URLs and the site hosting the images; the site hosting the images is ibb.co, a potentially malicious site based on a quick search; the link quoted above which is posted below the image points to the following site:

https://poetandpoem.com/Charles-Bukowski/poems

 

Edited by exile360
Link to post
Share on other sites

I'm totally gutted why wont malwarebytes  remove these infections? I knew 0 of 1 had to mean my phone is full of viruses and malwarebytes dosent know how to remove them.i have no knowledge with computers or viruses I'm a complete noob.i dont even own a pc or computer

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.