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tomatbn
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Hi, having issues as being flagged with 'Trojan'. We'd like an elaborated answer as why we are flagged, and claim a false positive if possible. This really hurts our business.

 

Here are some logs:

Malwarebytes
www.malwarebytes.com
-Logboekdetails-
Datum beveiligingsgebeurtenis: 03-12-2020
Tijd beveiligingsgebeurtenis: 16:20
Logbestand: 17b8716c-357b-11eb-bdb0-8030496dc7c0.json
-Software-informatie-
Versie: 4.2.3.96
Versie componenten: 1.0.1122
Update pakketversie: 1.0.33812
Licentie: Proef
-Systeeminformatie-
Besturingssysteem: Windows 10 (Build 19041.630)
Processor: x64
Bestandssysteem: NTFS
Gebruiker: System
-Details van geblokkeerde website-
Kwaadaardige website: 1
, C:\Program Files\Google\Chrome\Application\chrome.exe, Geblokkeerd, -1, -1, 0.0.0, , 
-Websitegegevens-
Categorie: Trojaans paard
Domein: content.realcooldeal.nl
IP-adres: 2606:4700:3031::ac43:a4d3
Poort: 443
Type: Uitgaand
Bestand: C:\Program Files\Google\Chrome\Application\chrome.exe
(end)

 

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15 minutes ago, tomatbn said:

Hi, having issues as being flagged with 'Trojan'. We'd like an elaborated answer as why we are flagged, and claim a false positive if possible. This really hurts our business.

 

Here are some logs:


Malwarebytes
www.malwarebytes.com
-Logboekdetails-
Datum beveiligingsgebeurtenis: 03-12-2020
Tijd beveiligingsgebeurtenis: 16:20
Logbestand: 17b8716c-357b-11eb-bdb0-8030496dc7c0.json
-Software-informatie-
Versie: 4.2.3.96
Versie componenten: 1.0.1122
Update pakketversie: 1.0.33812
Licentie: Proef
-Systeeminformatie-
Besturingssysteem: Windows 10 (Build 19041.630)
Processor: x64
Bestandssysteem: NTFS
Gebruiker: System
-Details van geblokkeerde website-
Kwaadaardige website: 1
, C:\Program Files\Google\Chrome\Application\chrome.exe, Geblokkeerd, -1, -1, 0.0.0, , 
-Websitegegevens-
Categorie: Trojaans paard
Domein: content.realcooldeal.nl
IP-adres: 2606:4700:3031::ac43:a4d3
Poort: 443
Type: Uitgaand
Bestand: C:\Program Files\Google\Chrome\Application\chrome.exe
(end)

 

Hello, thanks for bringing this to our attention. We've reviewed the site again and have determined it no
longer warrants being blocked so we've removed it from our database. 

Removal should be reflected in the next database update going out in a few hours or so.

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