OnsPlatform Posted December 3, 2020 ID:1424870 Share Posted December 3, 2020 Hi there, One of our clients is using "generalenbuurt.info" as a redirect domain to a website on our service, namely https://www.onsplatform.tv/generalenbuurt. Their domain is being detected as malicious and blocked, but their domain is solely used as a redirect to our website and for their webmail. Could this block be removed? Thank you, OnsPlatform Link to post Share on other sites More sharing options...
Staff TeMerc Posted December 3, 2020 Staff ID:1424877 Share Posted December 3, 2020 1 hour ago, OnsPlatform said: Hi there, One of our clients is using "generalenbuurt.info" as a redirect domain to a website on our service, namely https://www.onsplatform.tv/generalenbuurt. Their domain is being detected as malicious and blocked, but their domain is solely used as a redirect to our website and for their webmail. Could this block be removed? Thank you, OnsPlatform Hello, we do not show any of these domains or IPs in our database, please provide the logs showing the blocks. Link to post Share on other sites More sharing options...
OnsPlatform Posted December 3, 2020 Author ID:1424879 Share Posted December 3, 2020 16 minutes ago, TeMerc said: Hello, we do not show any of these domains or IPs in our database, please provide the logs showing the blocks. Hi thanks for the quick reply, I sadly do not have any logs and was sent the below image by our client: Link to post Share on other sites More sharing options...
OnsPlatform Posted December 3, 2020 Author ID:1424883 Share Posted December 3, 2020 Ah, I see I can't edit my post. As it's talking about the TLD, is ".info" just being blocked in general? That seems a little bit overzealous? Link to post Share on other sites More sharing options...
Porthos Posted December 3, 2020 ID:1424886 Share Posted December 3, 2020 This is a Browser Guard Block. I will Alert the proper team to investigate. There is no need for any further action from you at this time. While we wait for staff. A note on Website blocked due to a suspicious top level domain (TLD) Non-standard TLD's (biz/cc/info/xyz/online and so on) are commonly used for malicious purposes. Malwarebytes err on the side of caution to assure that we are protecting our users. If our users encounter a block, they report it (as you did), it gets tested, and if it is determined to be safe, it gets whitelisted. @gonzo 1 Link to post Share on other sites More sharing options...
Solution gonzo Posted December 3, 2020 Solution ID:1424911 Share Posted December 3, 2020 The site has been whitelisted. Please allow 15-30 minutes for changes to take effect. 1 Link to post Share on other sites More sharing options...
OnsPlatform Posted December 3, 2020 Author ID:1424915 Share Posted December 3, 2020 24 minutes ago, gonzo said: The site has been whitelisted. Please allow 15-30 minutes for changes to take effect. Perfect, thank you! Link to post Share on other sites More sharing options...
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