Kenzaki Posted November 27, 2020 ID:1423713 Share Posted November 27, 2020 I had uninstalled Malwarebytes once and I would like to install it. I had found out that there is something wrong with my pc since I had installed cracks. What could be the problem? This is my log. Thank you in advance. mbst-grab-results.zip Link to post Share on other sites More sharing options...
Kenzaki Posted November 27, 2020 Author ID:1423714 Share Posted November 27, 2020 Addition.txt FRST.txt Link to post Share on other sites More sharing options...
Maurice Naggar Posted November 27, 2020 ID:1423803 Share Posted November 27, 2020 Hi, My name is Maurice. I will be helping and guiding you, going forward on this case. Let me know what first name you prefer to go by. Please follow my directions as we go along. Please do not do any changes on your own without first checking with me. If you will be away for more than 3 consecutive days, do try to let me know ahead of time, as much as possible. Please only just attach all report files, etc that I ask for as we go along. Please know I help here as a volunteer. and that I am not on 24 x 7. The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system. The download links & the how-to-run-the tool are at this link at Microsoft https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Do a FULL scan. Let me know the result of this. The log is named MSERT.log the log will be at C:\Windows\debug\msert.log Please attach that log with your reply. Link to post Share on other sites More sharing options...
Maurice Naggar Posted November 27, 2020 ID:1423805 Share Posted November 27, 2020 Added note: When you next reply, let me know why Windows is in Safe Mode with Networking ? Why not in normal mode ? Normal ( regular ) Windows mode is a necessity to do the work of review and potential remediation. Link to post Share on other sites More sharing options...
Maurice Naggar Posted December 18, 2020 ID:1427934 Share Posted December 18, 2020 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Tips to help protect from infection Thanks Link to post Share on other sites More sharing options...
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