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November 18 in Resolved Malware Removal Logs
***This is an automated reply***
Thanks for posting in the AdwCleaner Help forum.In order to help us assist you to resolve your issue, please post or attach your latest AdwCleaner log files with your post. https://support.malwarebytes.com/hc/en-us/articles/360039021593
Someone will reply shortly, but in the meantime here are a few resources which may help resolve your issue:
Thanks in advance for your patience.
-The Malwarebytes Forum Team
Please run the following steps and post back the logs as an attachment when ready. Temporarily disable your antivirus or other security software first. Make sure to turn it back on once the scans are completed.
Temporarily disable Microsoft SmartScreen to download software below if needed. Make sure to turn it back on once the scans are completed.
If you still have trouble downloading the software please click on Reveal Hidden Contents below for examples of how to allow the download.
When downloading with some browsers you may see a different style of screens that may block FRST from downloading. The program is safe and used hundreds of times a week by many users.
Example of Microsoft Edge blocking the download
Please download AdwCleaner by Malwarebytes and save the file to your Desktop.
RESTART THE COMPUTER Before running Step 3
Please download the Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
Thank you @Digedino
Where are the logs from STEP 3 ?
Can you please upload them for review.
Please download Farbar Recovery Scan Tool and save it to your desktop.
Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit
You have old, compromised Java on your computer. Please go to Control Panel\Programs\Programs and Features and look for and uninstall the following.
Java 8 Update 241
Most users do not need Java. I would recommend trying to use your computer without Java. If you do need it then make sure you keep it up to date at all times.
Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.
Please make sure you disable any real time antivirus or security software before running this script. Once completed make sure you re-enable it.
NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.
Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.
Note: If the tool warned you about an outdated version please download and run the updated version.
NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.
NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The use of an external password manager is highly recommended instead of using your browser to store passwords.
The following directories are emptied:
Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.
The system will be rebooted after the fix has run.
The fix found and fixed some corrupted Windows files.
Windows Resource Protection: Corrupted files found and restored.
How is the computer running now?
Are you still getting redirects or popups?
Sì, ricevo ancora popup pubblicitari da Adclick.g.dubleclick.net...
In what Browser? Google Chrome or Microsoft Edge?
Please see the following links to Clean or Reset Microsoft Edge Chromium to Defaults
Please see the following link to clean, clear Google Chrome
Excellent, glad to hear @Digedino
I will go ahead then and close your topic and it will leave you with a link to information on how to better protect your computer data and your privacy. Bookmark the site and read as you have time.
Take care and stay safe out there.
Glad we could help.
If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.
This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.
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