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Tag That Photo removed as ransomware


raygan
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We had a user today report that Tag That Photo was removed as ransomware.  Should be no issues with the program - it is scanned regularly by VirusTotal.

Please advise.

======================

Malwarebytes
www.malwarebytes.com

-Logboekdetails-
Datum beveiligingsgebeurtenis: 16-11-2020
Tijd beveiligingsgebeurtenis: 17:22
Logbestand: e39b4630-2827-11eb-8892-d45d64b5a253.json

-Software-informatie-
Versie: 4.2.3.96
Versie componenten: 1.0.1104
Update pakketversie: 1.0.32974
Licentie: Premium

-Systeeminformatie-
Besturingssysteem: Windows 10 (Build 19041.630)
Processor: x64
Bestandssysteem: NTFS
Gebruiker: System

-Details ransomware-
Bestand: 2
Malware.Ransom.Agent.Generic, C:\USERS\FILIP\APPDATA\ROAMING\Microsoft\Internet Explorer\Quick Launch\Tag That Photo.lnk, Verwijder-bij-herstart, 0, 392685, , , 
Malware.Ransom.Agent.Generic, C:\Program Files\Tag That Photo\Ttp.Windows.Tray.exe, Verwijder-bij-herstart, 0, 392685, 0.0.0, 1bd822a3a12224fe4ca61ae76b3382a7, 7955a353df539038cc891410c3fe475fd912d4decad356c829d30b7bf2cafffa


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  • Staff

Hi,

This has been fixed already. Please restore the file and see if it's still detected.

If still detected, it could be a caching issue, so Quit malwarebytes from the systemtray.
Then navigate to the following folder:

C:\ProgramData\Malwarebytes\MBAMService

In there, locate the file HubbleCache and delete it.

Restart Malwarebytes again. A new Hubblecache will then be created again, so it will properly pick it up and remember to not detect this anymore.

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