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Weird symptoms on Pc

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Hiya Bad_Cookie and welcome to Malwarebytes,

There is no obvious Malware or Infection showing in your Logs. Can you type keyboard into the search function on the taskbar of your Desktop, then select ok. In the window that opens can you select speed tab and see if the settings  are similar to the attached image...


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Hello @Bad_Cookie

Yes, something caused Google Chrome to crash, but I don't see any obvious signs of any infection. I would suggest though that you do some clean up for Google Chrome.

Then if wanted, we can do some general clean up too


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Hello @Bad_Cookie

I notice that you have Java(TM) SE Development Kit 15  installed. Are your writing code with Java?
Please note that if you are using, writing code with Java there is an update to 15.0.1 and you should always try to keep Java up to date as it is well known for increasing the the threat vector on your local system.

Your firewall is blocking portions of Java - just so you're aware

FirewallRules: [TCP Query User{6EF08D96-E352-4877-94EE-FD4B3AEEF016}C:\program files\java\jdk-15\bin\javaw.exe] => (Block) C:\program files\java\jdk-15\bin\javaw.exe
FirewallRules: [UDP Query User{D9E0AB83-A537-499C-B177-AF143F5DB60A}C:\program files\java\jdk-15\bin\javaw.exe] => (Block) C:\program files\java\jdk-15\bin\javaw.exe


The logs look good. There are no signs of an infection at this time. The only potential issue is there is some type of policy restriction on Firefox but that could well be normal

Is there anything else we can assist you with?


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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection

Thank you



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You have a VSS (Volume Shadow Copy) service error - it could simply be from scanning with FRST or something and not really an issue, but best you run some test to make sure.


Please download and run the following  Volume Shadow Copy Service (VSS), Diagnostic Tool, from Acronis

Acronis VSS Doctor

Free tool for diagnosing and repairing Volume Shadow Copy Service issues. Download link on the bottom of the page.
Download - Acronis VSS Doctor

In many cases, it can correct the issues on its own. If not, then it will give details on what may be causing the issues. Please save the report in text format and post back that log on your next reply.

You can also try the tool from Macrium Reflect if the Acronis tool did not work.

Macrium Reflect Volume Shadow Copy Service (VSS) Repair Tool

Once you've run the repair tool you need to restart your computer.
Then check your Event Logs to see if the error was corrected. You can post new logs from FRST which will also show the Event Log entries 

If you don't have System Restore enabled then please take this time to enable it. If possible choose 10% of your C drive to store Restore Points.

System Restore disabled or greyed out? Turn On System Restore in Windows 10



This program also crashed, and if you did not reboot the computer after the crash it's possible the system might be sluggish from it.

Error: (11/21/2020 04:40:55 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program EscapeFromTarkov.exe version stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 3f80

Start Time: 01d6c03f4c269e95

Termination Time: 5

Application Path: C:\Battlestate Games\EFT\EscapeFromTarkov.exe

Report Id: aa606083-0f83-450e-b3a6-f51993a1b99b

Faulting package full name:

Faulting package-relative application ID:

Hang type: Unknown


System errors:
Error: (11/20/2020 11:36:44 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Windows Error Reporting Service service terminated with the following error:
Windows Error Reporting Service is not a valid Win32 application.



So is the computer itself sluggish or just certain applications or the Web Browser?

Overall the logs are not showing any reason for an ongoing massive slow down.



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