qwerty85 Posted November 10, 2020 ID:1419859 Share Posted November 10, 2020 Every time i paste a bitcoin address, my sistem will past a different one. I read some similar topic on this forum, i did an eset online scans....it found something, but the problem is not solved. i did also a malwarebytes scan with rootkit, it found other things, but the problem is not solved. i did a scan with farber and i 'm going to attach log files. i did also a CBS zip file, following instructions on other topic. what else can i do? Thank you in advance for who wants to help me. FRST.txt Addition.txt CBS.zip Link to post Share on other sites More sharing options...
qwerty85 Posted November 10, 2020 Author ID:1419861 Share Posted November 10, 2020 i did also a msert scan. this is log file. msert.zip Link to post Share on other sites More sharing options...
kevinf80 Posted November 10, 2020 ID:1419862 Share Posted November 10, 2020 Hello qwerty85 and welcome to Malwarebytes, The primary log from FRST (frst.txt) is not complete, can you repost the full log please... Thank you, Kevin Link to post Share on other sites More sharing options...
qwerty85 Posted November 10, 2020 Author ID:1419864 Share Posted November 10, 2020 in the meanwhile i did also an adwcleaner scan, and it found 15 elements. it was able to clean all 15 elements rebooting my win10. i did a second adwcleaner scan, and it says there aren't bad files anymore. But the problem still resist i attach the adw log, and new frst and addition files as you requested. Please, help FRST.txt Addition.txt AdwCleaner[C00].txt Link to post Share on other sites More sharing options...
Solution kevinf80 Posted November 10, 2020 Solution ID:1419872 Share Posted November 10, 2020 Hiya qwerty85, Thanks for those logs, continue: Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.Note: If the tool warned you about an outdated version please download and run the updated version.NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Flash Player cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. Next, Open Malwarebytes, select > "settings" > "protection tab" Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Go back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes quarantine any found entries... To get the log from Malwarebytes do the following: Click on the Detection History tab > from main interface. Then click on "History" that will open to a historical list Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have two options:Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your replyText file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… Next, Download "Microsoft's Safety Scanner" and save direct to the desktop Ensure to get the correct version for your system....https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download Right click on the Tool, select Run as Administrator the tool will expand to the options Window In the "Scan Type" window, select Quick Scan Perform a scan and Click Finish when the scan is done. Retrieve the MSRT log as follows, and post it in your next reply: 1) Select the Windows key and R key together to open the "Run" function 2) Type or Copy/Paste the following command to the "Run Line" and Press Enter: notepad c:\windows\debug\msert.log The log will include log details for each time MSRT has run, we only need the most recent log by date and time.... Let me see those logs in your reply... Thank you, Kevin.. fixlist.txt Link to post Share on other sites More sharing options...
qwerty85 Posted November 10, 2020 Author ID:1419874 Share Posted November 10, 2020 Hi, yeah! The problem is solved! Thank you so much man! I will offer you a drink. this is the final fix log , and the last malwarebytes log after rebooting. I think that now the system is cleaned. Your help is really appreciated man! Do you think i really need to do other scans with other softwares? malwarebytesLOG.txt Fixlog.txt Link to post Share on other sites More sharing options...
kevinf80 Posted November 10, 2020 ID:1419875 Share Posted November 10, 2020 Can you run Microsoft Safety Scanner as per my last reply and post that log please... Link to post Share on other sites More sharing options...
qwerty85 Posted November 10, 2020 Author ID:1419881 Share Posted November 10, 2020 Sure, this is the msert log, just created. it still finds 4 infected files. See attached image. i did customized scan, because i have 3 big hard disk, and so i set: customized, and selected just "C:", my system unit. ...so there is still something bad? i'm pretty sure that MS scanner is not able to clean the files it finds. it says that hacktool is partially removed, and the virtools is removed, but if i scan again right now, i suppose it will find again the same elements.... msert (2).zip Link to post Share on other sites More sharing options...
kevinf80 Posted November 10, 2020 ID:1419895 Share Posted November 10, 2020 Most entries are listed as being in Quarantine folder from FRST, those are safe where they are. One more indepth scan to be sure your system is definitely clean... Download Kaspersky Virus Removal Tool (KVRT) from here: https://www.kaspersky.com/downloads/thank-you/free-virus-removal-tool and save to your Desktop. Select the Windows Key and R Key together, the "Run" box should open. Drag and Drop KVRT.exe into the Run Box. C:\Users\{your user name}\DESKTOP\KVRT.exe will now show in the run box. add -dontcryptsupportinfo Note the space between KVRT.exe and -dontcryptsupportinfo C:\Users\{your user name}\DESKTOP\KVRT.exe -dontcryptsupportinfo should now show in the Run box. That addendum to the run command is very important, when the scan does eventually complete the resultant report is normally encrypted, with the extra command it is saved as a readable file. Reports are saved here C:\KVRT_data\Reports and look similar to this report_20200727_103821.klr Right click direct onto that report, select > open with > Notepad. Save that file and attach to your reply. To start the scan select OK in the "Run" box. The Windows Protected your PC window will open, select "More Info" A new Window will open, select "Run anyway" A EULA window will open, tick both confirmation boxes then select "Accept" In the new window select "Change Parameters" In the new window ensure all selection boxes are ticked, then select "OK" The scan should now start... When complete if entries are found there will be options, if "Cure" is offered leave as is. For any other options change to "Delete" then select "Continue" When complete, or if nothing was found select "Close" Attach the report information as previously instructed.... Link to post Share on other sites More sharing options...
qwerty85 Posted November 10, 2020 Author ID:1419909 Share Posted November 10, 2020 ok. i did it, it found 1 file...but it was in frst.... i attached the log file and these images.... maybe should i manually delete the dir quarantine in C/FRST ? Let me know and thanks again! report_20201110_165239.zip Link to post Share on other sites More sharing options...
kevinf80 Posted November 10, 2020 ID:1419910 Share Posted November 10, 2020 Hiya qwerty85, Yes those files in FRST quarantine folder were the source of your initial issue. That scan from Kaspersky VRT confirms your system is now clean... Continue: Delete KVRT.exe, navigate to and delete C:\KVRT_Data folder Next, Right click on FRST here: C:\Users\Aklos\Downloads\FRST64.exe and rename uninstall.exe when complete right click on uninstall.exe and select "Run as Administrator" If you do not see the .exe appended that is because file extensions are hidden, in that case just rename FRST64 to uninstall That action will remove FRST and all created files and folders... Next, Remove all System Restore Points: - https://www.tenforums.com/tutorials/33593-delete-system-restore-points-windows-10-a.html#option2 Create clean fresh Restore Point: - http://www.thewindowsclub.com/create-system-restore-point Run Windows Disk Clean Up Utility - https://neosmart.net/wiki/disk-cleanup/ Malwarebytes Browser Guard (Free) for Firefox: https://addons.mozilla.org/en-GB/firefox/addon/malwarebytes/ Malwarebytes Browser Guard (Free) for Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee From there you should be good to go... Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful....Answers to Common Security Questions and best PracticesDo I need a Registry Cleaner? Take care and surf safe Kevin... Link to post Share on other sites More sharing options...
qwerty85 Posted November 10, 2020 Author ID:1419918 Share Posted November 10, 2020 Hi Kevin i did everything! Thank you so much for helping me. i sent you a beer Really thank you for your help! and i hope that this topic could help others who have the same problem. Link to post Share on other sites More sharing options...
kevinf80 Posted November 10, 2020 ID:1419919 Share Posted November 10, 2020 Hiya qwerty85, Thank you for those kind words, it was a pleasure to work with you and sort out the issues you had. Regards, Kevin... Link to post Share on other sites More sharing options...
kevinf80 Posted November 10, 2020 ID:1419926 Share Posted November 10, 2020 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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