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Outlook exploits are getting blocked on my laptop, but not on my desktop, yet the settings are identical.

 

Malwarebytes

www.malwarebytes.com

 

-Log Details-

Protection Event Date: 11/9/20

Protection Event Time: 9:56 PM

Log File: 519eec37-2300-11eb-8984-086266b3709d.json

 

-Software Information-

Version: 4.2.3.96

Components Version: 1.0.1104

Update Package Version: 1.0.32680

License: Premium

 

-System Information-

OS: Windows 10 (Build 19041.610)

CPU: x64

File System: NTFS

User: System

 

-Exploit Details-

File: 0

(No malicious items detected)

 

Exploit: 1

Malware.Exploit.Agent.Generic, C:\Program Files\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\FLTLDR.EXE C:\Program Files\Common Files\Microsoft Shared\GRPHFLT\JPEGIM32.FLT, Blocked, 0, 392684, 0.0.0, ,

 

-Exploit Data-

Affected Application: Microsoft Outlook

Protection Layer: Application Behavior Protection

Protection Technique: Exploit payload process blocked

File Name: C:\Program Files\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\FLTLDR.EXE C:\Program Files\Common Files\Microsoft Shared\GRPHFLT\JPEGIM32.FLT

URL:

 

 

 

(end)

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  • Staff

Greetings,

This is likely due to a known issue where the default settings for Exploit Protection are not honored correctly.  It's usually fixed by restoring them to default. 

Please open Malwarebytes and navigate to settings by clicking the small gear icon in the upper right corner, then select the Security tab and scroll down to the Exploit Protection section.  Once there, make certain the option to block penetration testing attacks is set to OFF, then click the Advanced settings button and click the Restore Defaults button at the bottom.

Once that is completed, wait approximately 30 seconds for the protection to refresh itself or restart the system if you don't want to wait, then test to see if the detection still occurs.

Please let us know how it goes.

Thanks

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