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How to remove cloudnet epicnet virus that keeps returning


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Hi, Kevin. 

Here's the FRST fixlog and in malwarebytes there's no detection.

Finally the virus is gone!

I guess it's true that the program called smadav caused the virus 

Thank you, Kevin!

Here's the malwarebytes scan result:

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 11/14/20
Scan Time: 10:36 PM
Log File: 2af368e0-268f-11eb-b924-2cfda17fd2c7.json

-Software Information-
Version: 4.2.2.95
Components Version: 1.0.1096
Update Package Version: 1.0.32898
License: Trial

-System Information-
OS: Windows 10 (Build 19041.508)
CPU: x64
File System: NTFS
User: 5HINEE\ASUS

-Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 290633
Threats Detected: 0
Threats Quarantined: 0
Time Elapsed: 14 min, 1 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)


(end)

Fixlog.txt 14.11.2020_22.16.54.zip

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Hello commegalife and welcome to Malwarebytes, Continue with the following: If you do not have Malwarebytes installed do the following: Download Malwarebytes version 4 from

Hiya commegalife, Thanks for those logs, continue: Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from. NOTE. It's

Nothing will be removed from your downloads folder.....

Hiya commegalife,

Good to hear the issue has finally cleared... Continue to clean up...

Right click on FRST here: C:\Users\ASUS\Downloads\FRST64.exe and rename uninstall.exe when complete right click on uninstall.exe and select "Run as Administrator"

If you do not see the .exe appended that is because file extensions are hidden, in that case just rename FRST64 to uninstall

That action will remove FRST and all created files and folders...

Next,

Remove all System Restore Points: https://www.tenforums.com/tutorials/33593-delete-system-restore-points-windows-10-a.html#option2

Create clean fresh Restore Point: http://www.thewindowsclub.com/create-system-restore-point

Run Windows Disk Clean Up Utility - https://neosmart.net/wiki/disk-cleanup/

Malwarebytes Browser Guard (Free) for Firefox: https://addons.mozilla.org/en-GB/firefox/addon/malwarebytes/

Malwarebytes Browser Guard (Free) for Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee

From there you should be good to go...

Next,

Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and best Practices

Do I need a Registry Cleaner?

Take care and surf safe

Kevin... user posted image
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Glad we could help.

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This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection

Thank you

 

 

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