commegalife Posted November 14, 2020 Author ID:1420828 Share Posted November 14, 2020 Hi, Kevin. Here's the FRST fixlog and in malwarebytes there's no detection. Finally the virus is gone! I guess it's true that the program called smadav caused the virus Thank you, Kevin! Here's the malwarebytes scan result: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 11/14/20 Scan Time: 10:36 PM Log File: 2af368e0-268f-11eb-b924-2cfda17fd2c7.json -Software Information- Version: 4.2.2.95 Components Version: 1.0.1096 Update Package Version: 1.0.32898 License: Trial -System Information- OS: Windows 10 (Build 19041.508) CPU: x64 File System: NTFS User: 5HINEE\ASUS -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 290633 Threats Detected: 0 Threats Quarantined: 0 Time Elapsed: 14 min, 1 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 0 (No malicious items detected) Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end) Fixlog.txt 14.11.2020_22.16.54.zip Link to post Share on other sites More sharing options...
kevinf80 Posted November 14, 2020 ID:1420844 Share Posted November 14, 2020 Hiya commegalife, Good to hear the issue has finally cleared... Continue to clean up... Right click on FRST here: C:\Users\ASUS\Downloads\FRST64.exe and rename uninstall.exe when complete right click on uninstall.exe and select "Run as Administrator" If you do not see the .exe appended that is because file extensions are hidden, in that case just rename FRST64 to uninstall That action will remove FRST and all created files and folders... Next, Remove all System Restore Points: https://www.tenforums.com/tutorials/33593-delete-system-restore-points-windows-10-a.html#option2 Create clean fresh Restore Point: http://www.thewindowsclub.com/create-system-restore-point Run Windows Disk Clean Up Utility - https://neosmart.net/wiki/disk-cleanup/ Malwarebytes Browser Guard (Free) for Firefox: https://addons.mozilla.org/en-GB/firefox/addon/malwarebytes/ Malwarebytes Browser Guard (Free) for Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee From there you should be good to go... Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful....Answers to Common Security Questions and best PracticesDo I need a Registry Cleaner? Take care and surf safe Kevin... Link to post Share on other sites More sharing options...
kevinf80 Posted November 14, 2020 ID:1420845 Share Posted November 14, 2020 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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