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Would Like to Combine Three Single Subscriptions into One!


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Back in 2012 I purchased a single lifetime subscription for my Windows PC. A couple years ago - maybe three - I purchased what I thought were two separate Andriod O/S subscriptions. We now have an additional Windows laptop and and an Android-based tablet. What is the best process to combine the subscriptions into one? I hate to lose my lifetime subscription, but it may be cost effective to do so top get a 'five-r' subscription. Also, I cannot find the license keys for the two Androids. I fell if I could find those, combining all of these would be pretty easy.

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  • Staff

In addition to contacting Support as recommended above by Porthos, if you haven't done so already, I'd recommend signing up for an account at My.Malwarebytes.com as this will make managing all of your licenses in one place much easier.  Instructions on doing so can be found in this support article.

If your lifetime key doesn't show up in your account after signing up, please refer to the information in this support article to try and add it.  If you need to change the email address associated with your account please refer to the details in this support article.

If your Android keys don't show up in your account, please refer to the information in this support article as well as this support article.  If your purchase was made through the Google Play Store, please refer to the information in this support article as well as this Google support article.

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I have had an account for several years, and have the license placard up on my screen now, showing my lifetime license info.  Keeping up with any license standing has been on autopilot until this past April. I have read the company's statement about the lifetime accounts and totally understand and agree with their need to move on. It was then I realized I needed to deactivate one of the two PCs I had on that same license. Also at that time, it became apparent I could not locate license info for the two Andriod phones my wife and I have. Never really tried, actually!

Now I've located the Andriod subscriptions and have cancelled them. On that last day date I will re-subscribe with a multiple device license and include wife's PC, both phones and the tablet.

Thanks for your input. Greatly appreciated!

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  • Staff

You're welcome.  Regarding lifetime licenses, they are still honored and should continue to be into the future (I know of no plans to disable/cancel any legitimate lifetime keys) so I definitely recommend keeping/using it, though do keep in mind that lifetime keys are generally for 1 device only, though you should be able to verify the number of devices allowed for each license by logging into My.Malwarebytes.com.

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