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Infected with Trojan!


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My morning malwarebytes scan picked up a trojan. I saved the log, removed the objects, and ran another full system scan, but I know from past experience that it is often not easy to remove trojans! Please let me know if it is gone! The files are still in quarantine. Should I remove them permanently? I am going to run a boot time avast scan now, so I will be back in a bit!

Here is the morning scan

Malwarebytes' Anti-Malware 1.41

Database version: 2883

Windows 5.1.2600 Service Pack 3

10/2/2009 10:12:29 AM

mbam-log-2009-10-02 (10-12-29).txt

Scan type: Quick Scan

Objects scanned: 113761

Time elapsed: 9 minute(s), 0 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 17

Registry Values Infected: 1

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CLASSES_ROOT\CLSID\{52c01a76-19e2-4a50-ae8a-38ffbccf9182} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\TypeLib\{90f3d7b3-92e7-44ba-b444-6a8e2a3bc375} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Interface\{4921908c-7090-4d37-a6b3-fc447f08378a} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Interface\{750fc67c-0311-4391-9864-a2efed49bd28} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\Interface\{f3fc950c-7583-4377-bad8-efbeaa33273c} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{0944d16c-d0f4-4389-982a-a085595a9eb3} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{3831331e-0d11-4716-871d-68f3b11d23c9} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{3dcd2bc5-8489-48ae-891f-90c8b2f19f56} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{5954ea75-9bfa-461a-bd34-cea3a861ff19} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{762ec429-1a5d-4ab8-844a-9a552e1241da} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{a506ef88-9efc-4522-bfe1-a8e886a64d80} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{a5704c37-40da-49ef-904b-97e5f5f9b1c5} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{b87799af-2ce9-4daa-93cf-65f002035369} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{bbc73c94-337c-43cc-b52c-31eb9fa34013} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{c406f816-318d-4f7d-81cb-ba93ca7b70d5} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{d502d4a3-03e6-4eae-a14e-69606ca63430} (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_CLASSES_ROOT\CLSID\{ec22770d-3343-4c56-8a8d-3e560475f655} (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\system32\actskin4.ocx (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

C:\WINDOWS\system32\actskin4.ocx (Trojan.Agent) -> Quarantined and deleted successfully.

Here is the scan that I ran after removal

Malwarebytes' Anti-Malware 1.41

Database version: 2883

Windows 5.1.2600 Service Pack 3

10/2/2009 11:00:30 AM

mbam-log-2009-10-02 (11-00-30).txt

Scan type: Full Scan (C:\|D:\|)

Objects scanned: 171892

Time elapsed: 29 minute(s), 40 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Here is the hijack this scan

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 11:01:27 AM, on 10/2/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

C:\Program Files\Alwil Software\Avast4\ashServ.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe

C:\WINDOWS\system32\TDispVol.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\ehome\ehtray.exe

C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\ltmoh\Ltmoh.exe

C:\WINDOWS\AGRSMMSG.exe

C:\Program Files\Synaptics\SynTP\Toshiba.exe

C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe

C:\Program Files\Toshiba\Tvs\TvsTray.exe

C:\WINDOWS\system32\TPSMain.exe

C:\WINDOWS\system32\dla\DLACTRLW.exe

C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe

C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe

C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\TPSBattM.exe

C:\WINDOWS\system32\RAMASST.exe

C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe

C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

C:\Program Files\Google\Update\1.2.183.7\GoogleCrashHandler.exe

C:\WINDOWS\system32\DVDRAMSV.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\Program Files\IVT Corporation\BlueSoleil\StartSkysolSvc.exe

c:\TOSHIBA\IVP\swupdate\swupdtmr.exe

C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe

C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\WINDOWS\system32\NOTEPAD.EXE

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/def.../search/ie.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.toshibadirect.com/dpdstart

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.toshibadirect.com/dpdstart

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [TFncKy] TFncKy.exe

O4 - HKLM\..\Run: [TDispVol] TDispVol.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe

O4 - HKLM\..\Run: [synTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe

O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe

O4 - HKLM\..\Run: [TPSMain] TPSMain.exe

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\DLACTRLW.exe

O4 - HKLM\..\Run: [intelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"

O4 - HKLM\..\Run: [intelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe

O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html

O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html

O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1236611405656

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas...ent/swflash.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\WINDOWS\system32\Skype4COM.dll

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe

O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe

O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: Google Update Service (gupdate1c9a04d23ccaf34) (gupdate1c9a04d23ccaf34) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\McAfee\Common Framework\FrameworkService.exe (file missing)

O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: Start BT in service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\StartSkysolSvc.exe

O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe

O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe

--

End of file - 10714 bytes

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New wrinkle! I cannot run my Avast! I try to open the program to schedule a boot time scan, and get this error message

"Application cannot load skin. Function usiGetSkin Failed"

So I follow the link to the solution, run the suggested command

C:\WINDOWS\SYSTEM32\REGSVR32.EXE ACTSKIN4.OCX

And i get this message

RegSVR32

Loadlibrary("ACTSKIN4.OCX)Failed-The specific module could not be found.

That file/command is in syst 32, right? Did the virus corrupt my Avast??

I have the professional paid for version of both Avast and malwarebytes in case that makes a difference.

Pleas help! My computer is my work!!!

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[Offtopic]

I'm not allowed to give malware removal advice in this forum, but these false positives were fixed.

=> http://www.malwarebytes.org/forums/index.php?showtopic=26416

Restore deleted entries from MBAM Quarantine and update MBAM definitions.

Hope this help. If not reinstall avast!.

[Offtopic]

Thank you! Those are my problems! I am trying the fix. :blink:

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