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False positive on our Web store

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Users with Malwarebytes  BrowserGuard are reporting a false report. We don't know what "reputation" is or where we would find it on our web site. The impact to our business is severe. We have just done an annual mailing to drive people to our site, and have published a marketing promotion (a free CD) to drive people to our site.  And then they get this : blocked due to reputation.  Please remove this block on our Web site, or tell us why you are doing this to us.



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