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Adware.Ghokswa


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Using the Endpoint Cloud Product here. I have an Endpoint which sends a report on the daily scan that it detects and removes something called "Adware.Ghokswa" Reg Key.  I have attached the email.

This same detection occurs daily, and it cannot seem to completely eradicate it.  Any ideas why this is found every day?  Is a legitimate software installing this key and this is actually a false positive?

Thanks for any input.

 

EP_Detect_1.jpg

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On 10/28/2020 at 1:36 PM, exile360 said:

Greetings,

Please post the scan report, accessible by clicking the Scan Report link listed in the above dialog so that we may take a look.

Thanks

Scan Report: 11/03/2020  4:00:02 AMBack to Scan History
Scan Log Details	
Endpoint name:	xxxxx.xxxxx.com
Scan date and time:	11/03/2020 4:00:02 AM
Version:	3.8.5.2971
Component package version:	1.0.652
Protection update version:	1.0.18820
OS:	Windows Server 2012
CPU:	x64
File system type:	NTFS
Logged-in user:	xxxxx\xxxxx
Scan Summary	
Scan Type:	Threat
Result:	Completed
Objects scanned:	279969
Time elapsed:	0h 14m 48s
Processes:	0
Modules:	0
Registry keys:	1
Registry values:	0
Registry data:	0
Folders:	0
Files:	0
Scan Options	
Memory:	True
Startup:	True
File system:	True
Rootkits:	True
Heuristics:	True
Archives:	True
PUM:	True
PUP:	True
Threats Found
Name	Type	Location	Action	ID
Adware.Ghokswa	Registry Key	HKLM\SOFTWARE\WOW6432NODE\BIRDEYE	Quarantined	66f8770e-1dbb-11eb-a228-109836a0bf9f

This is the same detection every night during the automated scan at 4 AM.

Edited by ktechno1
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  • Staff

Thank you.  I've asked that this thread be moved to the FP area so that a member of Research may check to verify whether or not this is indeed a false positive (I suspect that it may be since it is the only item being detected).

In the meantime, have you had a chance to open the registry on the affected endpoint and verify that the key exists and tried deleting it by hand?  If not, that may be worth a try since it could simply be a permissions issue or something similar causing Malwarebytes to fail to remove it, resulting in the repeated detections with each scan.  You can create a backup of the key by exporting it in case it does turn out to be a false positive so that you don't risk damaging any legitimate application's installation.

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