Jump to content

Recommended Posts

I have android 10 phone that is suffereing from redirects. Any browser opens new tabs and loads unwanted sites. The tab opens with the following file https://vpi.hfghty564hjghjhg.tech. This then redirects to a number of URLs with mg.adkeeper.com being predominate. I have Malware bytes Premium  it does not detect any infection. There was a file in downloads starting with com.chrome  this has been deleted but did not stop reinfection. I have deleted history, app user data and cache. It orginally infected Chrome, this has been disabled and now infects Opera. Any clues on what and where the infection maybe. There does not seem to be any addtional apps listed

Link to post
Share on other sites
  • Staff

Hi @Ripech,

Sounds like it may be Adware.  If you could send an Apps Report, I can look further into it.

To send an Apps Report with Malwarebytes for Android use the following instructions.

1. Open the Malwarebytes for Android app.

2. Tap the Menu icon.

3. Tap Your apps.

4. Tap three lines icon in upper right corner.

5. Tap Send to support

Choose an email app to send Apps Report.

Your email app will open with the Apps Report included.

At this point, it would be very helpful to mention you are submitting via recommendation from the Malwareybtes forum.  This allows our support staff to know where to direct it.

By sending the Apps Report, you will create a ticket in our support system.

Private Message (PM) me the email used and/or the ticket number assigned.

Nathan

Link to post
Share on other sites

Have the same issue also on a S10 android phone, no luck trying to correct via Malwarebytes or other tools.  Can find lots of info on how to address on computers (extension to Chrome that can be removed) but nothing that addresses it on an android operating system on a phone.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    No registered users viewing this page.

Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.