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  • Staff

***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes for Windows Help forum.

If you are having technical issues with our Windows product, please do the following:

Malwarebytes Support Tool - Advanced Options

This feature is designed for the following reasons:

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-The Malwarebytes Forum Team

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  • Staff

Please follow my instructions above to post in our malware removal area; the web block appears to indicate that you have an infection.  You should also select only one antivirus and remove the others; you currently appear to have COMODO, Webroot and Bitdefender (though Bitdefender may just be leftover traces).

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  • Staff

Yes, it's something in your browser causing the blocks.  Possibly an infection or PUP which is why I asked that you follow the instructions above to seek assistance in our malware removal area.

Regarding AVs, here's what I'm seeing in the logs:

AntiVirus Information
==================================
Anti-Virus Product :     Webroot SecureAnywhere
    Up To Date:    Yes    Enabled:    On
Anti-Virus Product :     Webroot SecureAnywhere
    Up To Date:    Yes    Enabled:    On
Anti-Virus Product :     Windows Defender
    Up To Date:    Yes    Enabled:    Off
Anti-Virus Product :     Webroot SecureAnywhere
    Up To Date:    Yes    Enabled:    On
Anti-Virus Product :     Webroot SecureAnywhere
    Up To Date:    Yes    Enabled:    On
Anti-Virus Product :     COMODO Cloud Antivirus
    Up To Date:    Yes    Enabled:    On

(Bitdefender SRL -> Bitdefender) C:\Program Files\Bitdefender Agent\DiscoverySrv.exe
(Bitdefender SRL -> Bitdefender) C:\Program Files\Bitdefender Agent\ProductAgentService.exe
HKLM\...\Run: [CL-25-CBE71890-2783-4ABC-A9D8-C82A4630DE3E] => C:\Program Files\Common Files\Bitdefender\SetupInformation\CL-25-CBE71890-2783-4ABC-A9D8-C82A4630DE3E\setuplauncher.exe [853920 2020-07-16] (Bitdefender SRL -> Bitdefender)
HKLM-x32\...\Run: [WRSVC] => C:\Program Files\Webroot\WRSA.exe [4906232 2020-10-05] (Webroot Inc. -> Webroot)

AV: Webroot SecureAnywhere (Enabled - Up to date) {EA22F846-E33A-0128-9418-185509C86920}
AV: Webroot SecureAnywhere (Enabled - Up to date) {4646A877-74EB-CD3B-8FDB-210DB94FA61A}
AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: Webroot SecureAnywhere (Enabled - Up to date) {DF901FA1-F926-253B-C464-B01C79DCAD48}
AV: Webroot SecureAnywhere (Enabled - Up to date) {A16A5B28-D1C0-417E-771B-123558EECC69}
AV: COMODO Cloud Antivirus (Enabled - Up to date) {08B84BA8-CC77-5A8B-A100-3F522B1B6106}
AS: Webroot SecureAnywhere (Enabled - Up to date) {FD274993-52D1-C2B5-B56B-1A7FC2C8ECA7}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

The extra AV entries may just be leftovers, however the web blocks coming from Edge are likely due to some piece of malware, Potentially Unwanted Program (PUP), or something such as a push notification in the web browser triggering the blocks which needs to be removed.

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  • Staff

OK, and was it showing up only when visiting a particular website, or pretty much all the time?  You said it showed up around every 2 minutes which makes it sound like it was probably something in the browser such as an add-on/plugin or push notification like what's described in this Malwarebytes Labs article; that article. The info at the bottom of the article may help in tracking down and removing it if it's only a push notification.  If it's a PUP or malware, you'll need to head to the malware removal area to get it checked out and cleaned up.

Edited by exile360
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