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Hello,

Earlier today I went to play on the old (legitimate) flash game website Miniclip, and one of the games asked me to enable Adobe Flash.  Clicking on that notification sent me to the real Adobe website where I started to download Flash, but before it finished the page changed to a "Virus/spyware download blocked" page similar to the last image on this page, making me think it might have been my home network AT&T's firewall.  Nothing else unusual happened, all the websites I visited were real and legitimate as far as I could tell (all had the real URL), and none of my antivirus or antimalware scans found anything, so I don't think I have an infection, but I decided to come here just in case.

I ran CCleaner before I had decided come here for help; my apologies if that makes this any more complicated.  I've attached Malwarebytes scans from both immediately before and after I ran CCleaner if that makes this any easier (it found nothing in either scan).

Thank you for your time to whoever helps me with this.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm6lCAC

 

firstmbamscan.txt Addition.txt FRST.txt secondmbamscan.txt

Edited by AdvancedSetup
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  • Root Admin

Hello 🙂

The logs don't show any real signs of infection. If you like go ahead and run the next 2 scans to double-check. Make sure to disable Avast while you run these.
It's late for me so I'll check back on you again sometime tomorrow.

 

STEP 1

The Microsoft Safety Scanner  is a free Microsoft stand-alone virus scanner that  can be used to scan for & remove malware or potentially unwanted software from a system.

The download links & the how-to-run-the tool are at this link at Microsoft

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download

Please let me know the results of this scan.

The log is named MSERT.log 

the log will be at  %SYSTEMROOT%\debug\msert.log   which in most cases is

C:\Windows\debug\msert.log

Please attach that log with your next reply.

 

STEP 2

Let me have you run a different scanner to double-check. I don't expect it to find anything, but no harm in checking.

I would suggest a free scan with the ESET Online Scanner

Go to https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

  • It will start a download of "esetonlinescanner.exe"
  • Save the file to your system, such as the Downloads folder, or else to the Desktop.
  • Go to the saved file, and double click it to get it started. 
  • When presented with the initial ESET options, click on "Computer Scan".
  • Next, when prompted by Windows, allow it to start by clicking Yes 
  • When prompted for scan type, Click on Full scan 
  • Look at & tick  ( select )   the radio selection "Enable ESET to detect and quarantine potentially unwanted applications"   and click on Start scan button.
  • Have patience.  The entire process may take an hour or more. There is an initial update download.
  • There is a progress window display.
  • You should ignore all prompts to get the ESET antivirus software program.   ( e.g.  their standard program).   You do not need to buy or get or install anything else.
  • When the scan is completed, if something was found, it will show a screen with the number of detected items.  If so, click the button marked “View detected results”.
  • Click The blue “Save scan log” to save the log.
  • If something was removed and you know it is a false finding, you may click on the blue ”Restore cleaned files”  ( in blue, at bottom).
  • Press Continue when all done.  You should click to off the offer for “periodic scanning”.

 

 

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The Microsoft Safety Scan was blocked. Please double-check and make sure ALL security software is fully disabled when you run it and make sure you run it with an Admin level account.

 

 

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Yeah, it looks like the vast majority of the error are probably due to Avast self-protection which is okay.

How is the computer running now?

Are you still having or seeing any issues?

 

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection

Thank you

 

 

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