Window Position

[dprout69]

On two different computers... why is it that in the year 2020, that Malwarebytes seems to be the only program in existence that is unable to find it's place on my desktop?  I click to open the program and it opens with half the interface off the desktop and not showing... I open it and it's in the lower left corner... I open it and it's center but certainly not in the last position where I closed it... I open it and almost off the screen at the top.  I have no problems with any other programs on my computers so is this a known bug?

[Malwarebytes]

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[exile360]

Greetings,

Unfortunately this is a known issue.  It should open in the center of your screen each time, however that may also depend on a few other factors, including whether or not there are other open windows at the time (as Windows itself will sometimes change where an app opens based on other open windows/applications), and especially if you use any sort of dual or multi-display configuration.  The last I heard, the Developers were investigating the issues, however I do not know what the current status is or if/when a fix might be released.

In the meantime, I will be sure to pass your feedback on to the team for review.

Thanks

[dprout69]

No dual windows, no other windows open.  The ones where it opens up almost entirely off screen are the most disturbing.  Thanks.

[exile360]

I've never seen that personally, so I don't know what could be causing it.  It always opens in the center of my screen on all my systems so I'm guessing something must be different between our configurations.

Please do the following so that we may look into the issue further:

1. Download and run the Malwarebytes Support Tool
2. Accept the EULA and click Advanced tab on the left (not Start Repair)
3. Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply
   

Thanks