The_Executioner Posted October 10, 2020 ID:1413210 Share Posted October 10, 2020 Since the last week, after I was trying to install a software, I landed up at the wrong website. While everything seemed normal, it wasn't, the download installer was certainly a scam. It didn't install anything in-fact, my antivirus is consistently detecting an intrusion attempt titled - "Miner.Bitcoinminer Activity 7" every 10-30 mins. I use Norton 360. I have tried everything in my power and based on similar threads in the forum. I used Norton Power Eraser, Adwcleaner, RogueKiller, nothing seems to work. The warnings persist. My laptop is also getting more heated than usual. The source of the intrusion seems to be from a folder \DEVICE\HARDDISKVOLUME9\WINDOWS\SYSWOW64\WCN\S-1-5-77\TIWORKER.EXE. I have attached the recent history logs from Norton. I request someone to please help me remove this. Nothing seems to work, and I won't be able to make any payments with my PC till this gets sorted. Recent History.txt Link to post Share on other sites More sharing options...
kevinf80 Posted October 10, 2020 ID:1413215 Share Posted October 10, 2020 Hello The_Executioner and welcome to Malwarebytes, Continue with the following: If you do not have Malwarebytes installed do the following: Download Malwarebytes version 4 from the following link:https://www.malwarebytes.com/mwb-download/thankyou/ Double click on the installer and follow the prompts. When the install completes or Malwarebytes is already installed do the following: Open Malwarebytes, select > "settings" > "protection tab" Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Go back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes quarantine any found entries... To get the log from Malwarebytes do the following: Click on the Detection History tab > from main interface. Then click on "History" that will open to a historical list Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have two options:Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your replyText file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… Next, Download AdwCleaner by Malwarebytes onto your Desktop. Or from this Mirror Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.htmlNote: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status... Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Let me see those logs in your reply... Thank you, Kevin.... Link to post Share on other sites More sharing options...
The_Executioner Posted October 10, 2020 Author ID:1413229 Share Posted October 10, 2020 Hi Kevin, Thanks for reaching out to help me. I really appreciate it. I have attached all the logs you requested as .txt files. Thank you NS Addition.txt AdwCleaner Logs.txt FRST.txt MalwareBytes History.txt Link to post Share on other sites More sharing options...
kevinf80 Posted October 10, 2020 ID:1413236 Share Posted October 10, 2020 Thanks forthose logs, continue: Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.Note: If the tool warned you about an outdated version please download and run the updated version.NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more.NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The following directories are emptied: Windows Temp Users Temp folders Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Flash Player cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. Next, Download Sophos Free Virus Removal Tool and save it to your desktop. If your security alerts to this scan either accept the alert or turn off your security to allow Sophos to run and complete..... Please Do Not use your PC whilst the scan is in progress.... This scan is very thorough so may take several hours... Double click the icon and select Run Click Next Select I accept the terms in this license agreement, then click Next twice Click Install Click Finish to launch the program Once the virus database has been updated click Start Scanning If any threats are found click Details, then View log file... (bottom left hand corner) Copy and paste the results in your reply Close the Notepad document, close the Threat Details screen, then click Start cleanup Click Exit to close the program If no threats were found please confirm that result.... The Virus Removal Tool scans the following areas of your computer: Memory, including system memory on 32-bit (x86) versions of Windows The Windows registry All local hard drives, fixed and removable Mapped network drives are not scanned. Note: If threats are found in the computer memory, the scan stops. This is because further scanning could enable the threat to spread. You will be asked to click Start Cleanup to remove the threats before continuing the scan. Saved logs are found here: C:\ProgramData\Sophos\Sophos Virus Removal Tool\Logs Let me see those logs in your reply... fixlist.txt Link to post Share on other sites More sharing options...
The_Executioner Posted October 11, 2020 Author ID:1413420 Share Posted October 11, 2020 Thank you for waiting Kevin. The Sophos scan ran for about 3 hours, however it didn't find any risk. I have attached the logs you requested. Since this morning after running the fix in FRST, the Bitcoinminer Activity 7 notification hasn't appeared. My laptop has also stopped overheating which started happening last week when the virus first appeared. Thank you for your help; I was really worried that I will have to format and factory reset my PC. What can I do to prevent such viruses from entering my PC in the future? Will the Norton 360 firewall be enough? Fixlog.txt SophosVirusRemovalTool.log 1 Link to post Share on other sites More sharing options...
Solution kevinf80 Posted October 11, 2020 Solution ID:1413437 Share Posted October 11, 2020 Hello The_Executioner, Good to hear your system is ok for you now, continue to clean up: Uninstall the following programs:Sophos AVhttp://www.askvg.com/how-to-completely-uninstall-remove-a-software-program-in-windows-without-using-3rd-party-software/ Also delete this folder if still present: C:\ProgramData\Sophos Next, Right click on FRST here: C:\Users\lzrs0\Desktop\FRST64.exe and rename uninstall.exe when complete right click on uninstall.exe and select "Run as Administrator" If you do not see the .exe appended that is because file extensions are hidden, in that case just rename FRST64 to uninstall That action will remove FRST and all created files and folders... Next, Remove all System Restore Points: https://www.tenforums.com/tutorials/33593-delete-system-restore-points-windows-10-a.html#option2 Create clean fresh Restore Point: http://www.thewindowsclub.com/create-system-restore-point Run Windows Disk Clean Up Utility - https://neosmart.net/wiki/disk-cleanup/ Download and use a Password Management application. https://www.windowscentral.com/best-password-manager-windows Malwarebytes Browser Guard (Free) for Firefox: https://addons.mozilla.org/en-GB/firefox/addon/malwarebytes/ Malwarebytes Browser Guard (Free) for Chrome: https://chrome.google.com/webstore/detail/malwarebytes-browser-guar/ihcjicgdanjaechkgeegckofjjedodee From there you should be good to go... Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful....Answers to Common Security Questions and best PracticesDo I need a Registry Cleaner? Take care and surf safe Kevin... 1 Link to post Share on other sites More sharing options...
The_Executioner Posted October 11, 2020 Author ID:1413448 Share Posted October 11, 2020 Thanks Kevin, Good luck to you too! Link to post Share on other sites More sharing options...
kevinf80 Posted October 11, 2020 ID:1413454 Share Posted October 11, 2020 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
Recommended Posts