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Privacy VPN unable to connect


IanF
Go to solution Solved by Porthos,

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9 minutes ago, IanF said:

've been trying all sorts of things to solve this over the last few days without any progress.

You have a license issue and the support desk are the only ones who can assist.

9 minutes ago, IanF said:

Ticket 3224443

Exactly when was this ticket submitted??

  • Thanks 1
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2 minutes ago, IanF said:

Late Thursday night, or early Friday morning.Thanks for indicating what the issue is :)

 

Hopefully resolved soon as they can look at it, cheers, Ian.

It can take 5-7 weekdays for a response as the support desk is very busy lately. Be patient.

 

3 minutes ago, IanF said:

Late Thursday night, or early Friday morning.

It is still Friday here in the US and Support is super limited on weekends.

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