IanF Posted October 9, 2020 ID:1413077 Share Posted October 9, 2020 "Were having trouble connecting to registration server" mbst-grab-results.zip Link to post
IanF Posted October 9, 2020 Author ID:1413081 Share Posted October 9, 2020 Ticket 3224443 I've been trying all sorts of things to solve this over the last few days without any progress. Link to post
Solution Porthos Posted October 9, 2020 Solution ID:1413082 Share Posted October 9, 2020 9 minutes ago, IanF said: 've been trying all sorts of things to solve this over the last few days without any progress. You have a license issue and the support desk are the only ones who can assist. 9 minutes ago, IanF said: Ticket 3224443 Exactly when was this ticket submitted?? 1 Link to post
IanF Posted October 9, 2020 Author ID:1413086 Share Posted October 9, 2020 Late Thursday night, or early Friday morning.Thanks for indicating what the issue is Hopefully resolved soon as they can look at it, cheers, Ian. Link to post
Porthos Posted October 9, 2020 ID:1413089 Share Posted October 9, 2020 2 minutes ago, IanF said: Late Thursday night, or early Friday morning.Thanks for indicating what the issue is Hopefully resolved soon as they can look at it, cheers, Ian. It can take 5-7 weekdays for a response as the support desk is very busy lately. Be patient. 3 minutes ago, IanF said: Late Thursday night, or early Friday morning. It is still Friday here in the US and Support is super limited on weekends. Link to post
IanF Posted October 9, 2020 Author ID:1413090 Share Posted October 9, 2020 Well I'll be, It's all good now. I just rebuilt my PC with new hardware and moved to Windows 10, but in my account still had the old PC listed as well as the new one, so removed the old listings and bam! All good. Link to post
IanF Posted October 10, 2020 Author ID:1413091 Share Posted October 10, 2020 Thanks for the help, Porthos. Seems all I needed was some direction to what the issue was, and luckily it was an easy fix from there. Cheers Ian Link to post
Porthos Posted October 10, 2020 ID:1413097 Share Posted October 10, 2020 36 minutes ago, IanF said: Thanks for the help, Porthos. Seems all I needed was some direction to what the issue was, and luckily it was an easy fix from there. Cheers Ian Glad you were able to get it fixed. Be safe. Link to post
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now