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tickstory

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Hello,

 

I raised report of a website block here:

 

And the response was that the block will be "reviewed" and the topic has been locked for replies.

How do I know when this is resolved, please? According to VirusTotal, Malwarebytes was not raising a false-positive for our website, yet we have had users advising they were getting alerts from their Malwarebytes software.

 

I am not sure how we can test to see if the problem is resolved?

 

Thank you.

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  • 2 months later...
On 10/6/2020 at 5:59 PM, tickstory said:

For future reference, is there a difference between the Malwarebyte's signatures on VirusTotal vs the application? VirusTotal never showed any issue which makes it difficult to trouble-shoot what going on.

It was a web block and those are not shown on Virus total.

Malwarebytes has 2 products that can block a website. Malwarebytes Premium (paid) and The separate browser guard which is free for supported browsers.

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