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Trouble reaching to registration server

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24 minutes ago, brad03 said:

Have you tried to re-enter the product key this happened to me as well today. I re-entered the product key and i was fine after that. 

there is no option to re-enter the product key in Malwarebytes privacy only in the main app and I did that and also re-install MW privacy but still no luck.  

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hmmmmm i got this same message in Malwarebytes premium just awhile ago but it is now fixed. A staff member will respond to this shortly and hopefully tell us what the issue is.  

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Hello @Omaralbaker

Very sorry to hear you're having issues with the Registration Server. If you can please send me a private message with your purchase and license information I will get someone to assist you with this issue tomorrow.

The logs indicate that the server does not appear to recognize your license.

Thank you


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1 minute ago, gatortail said:

Please try connecting again and let us know if you have any issues?

I tried just now and it said "Could not connect. Please check your internet connection and then try again." is there any settings I should check on my network settings? because I already DMed @AdvancedSetup and I thin its still under process.. 

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