Privacy VPN not connecting for me

[Wombat66]

I'm fairly sure I used this last week and it was working but last night I too found Malwarebytes Privacy to not work giving the error "We're having trouble reaching our registration server. Try again later or contact support." No major changes that I can think of. Waiting to hear of a successful solution.

[Porthos]

52 minutes ago, Wombat66 said:

I'm fairly sure I used this last week and it was working but last night I too found Malwarebytes Privacy to not work giving the error "We're having trouble reaching our registration server. Try again later or contact support." No major changes that I can think of. Waiting to hear of a successful solution.

Can you please collect and upload as an attachment the diagnostic data using our MBST?

• Download and run the Malwarebytes Support Tool
• Accept the EULA and click Advanced tab on the left (not Start Repair)
• Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply

[Porthos]

@Wombat66We need the above logs before we can offer any solutions.

[Wombat66]

Very odd. This morning I tried again and this time there was an error about the Internet connection. However, ever the optimist I have tried again and now it connects. I'll come back if I have further problemns.

 

[Porthos]

25 minutes ago, Wombat66 said:

I'll come back if I have further problemns.

Very well, Good luck.