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Blocking of all One Drive Documents


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18 minutes ago, TheLidarKing said:

Try to open up any excel or word document on my one drive and malware bytes blocks the opening of any of the files?  Please advise.

:welcome:

Can you please collect and upload as an attachment the diagnostic data using our MBST?

  • Download and run the Malwarebytes Support Tool
  • Accept the EULA and click Advanced tab on the left (not Start Repair)
  • Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply
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Please open Malwarebytes and navigate to settings by clicking the small gear icon in the upper right.  Once there, visit the Security tab and under the Exploit Protection section at the bottom, toggle the option Block penetration testing attacks to the left/off position, assuming it was enabled.  Once that is done, wait about 30 seconds and then try launching an Excel or Word document to see if the issue is resolved.

If that fixed the issue, please leave the setting disabled (it should be disabled by default as its only purpose is for testing Malwarebytes against actual pen test attacks, not to block or detect actual threats/exploits).

If that was not the issue, please refer to Porthos' instructions above for posting diagnostic logs for analysis.

Thanks

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