Xanyul Posted September 30, 2020 ID:1410948 Share Posted September 30, 2020 When I try to start windows I will get Bsod everytime even when trying to go into safe mode. I knew I had a virus I thought Bitdefender took care of it but I guess not. It won't allow me to system restore as they disabled it. Same as fresh windows installation. No cmd commands work. But its weird when I go to system restore it says the things that would maybe get restored and its litterally all of my files games etc leaving me to believe he deleted everything. Anyone have any idea how I can get out of this loop and back on windows. I will worry about the lost files later im not to worried about anything besides the pictures. Link to post Share on other sites More sharing options...
kevinf80 Posted September 30, 2020 ID:1410952 Share Posted September 30, 2020 Hello Xanyul and welcome to Malwarebytes, Which version of Windows do you have installed..? Thank you, Kevin... Link to post Share on other sites More sharing options...
Xanyul Posted September 30, 2020 Author ID:1410995 Share Posted September 30, 2020 Windows 10 Link to post Share on other sites More sharing options...
kevinf80 Posted September 30, 2020 ID:1410997 Share Posted September 30, 2020 Do you have access to a spare PC and a usb flashdrive 4GB or above Link to post Share on other sites More sharing options...
Xanyul Posted September 30, 2020 Author ID:1411005 Share Posted September 30, 2020 I'm going to have to look around i know I have them but worst case ill run out and buy one quickly Link to post Share on other sites More sharing options...
Xanyul Posted September 30, 2020 Author ID:1411024 Share Posted September 30, 2020 I found a 32 gb its a usb with a micro SD card if that will work Link to post Share on other sites More sharing options...
kevinf80 Posted September 30, 2020 ID:1411031 Share Posted September 30, 2020 (edited) Should be ok... Please download Farbar Recovery Scan Tool from here:http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/ save it to a USB flash drive. Ensure to get the correct version for your system, 32 bit or 64 bit... Next, Boot your PC and let it go as far as it can, Now hold down the Shift key and re- boot your PC. Windows should open to the "Choose an Option" window.... Other options for Choose an option window at following link:How to use the Windows 8 or 10 System Recovery Environment Command Prompt Here: http://www.howtogeek.com/126016/three-ways-to-access-the-windows-8-boot-options-menu/ to enter System Recovery Command prompt. From that window select "Troubleshoot" from the next window select "Advance Options" from there select "Command Prompt" ensure to plug the flash drive into an open USB port... Continue with the following: In the command window type in notepad and press Enter. The notepad opens. Under File menu select Open. Select "Computer" and find your flash drive letter and close the notepad. In the command window type e:\frst64 or e:\frst depending on your version. Press Enter Note: Replace letter e with the drive letter of your flash drive. The tool will start to run. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply. Thanks, Kevin... Edited September 30, 2020 by kevinf80 Link to post Share on other sites More sharing options...
kevinf80 Posted October 3, 2020 ID:1411768 Share Posted October 3, 2020 Any progress...? Link to post Share on other sites More sharing options...
Xanyul Posted October 3, 2020 Author ID:1411783 Share Posted October 3, 2020 I installed windows 10 on a different computer then reinstalled mine now that got me back onto my computer. My mains question now is. If I formatted all of my ssds is there a 100% chance he out? Link to post Share on other sites More sharing options...
Solution kevinf80 Posted October 4, 2020 Solution ID:1411786 Share Posted October 4, 2020 (edited) If all of the drives were formatted you should be ok... Edited October 4, 2020 by kevinf80 Link to post Share on other sites More sharing options...
kevinf80 Posted October 7, 2020 ID:1412539 Share Posted October 7, 2020 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection Thank you Link to post Share on other sites More sharing options...
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