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This Malware is Hard To Remove symsrv.dll


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I TRIED LOTS OF THING REBOOT AFTER SCANNE DINDNT REMOVE THE MALWARE ALSO TRY SAFE MODE AND DELETED IT AND IT KEEPS COMING BACK

ITS LOACATED IN PROGRAM FILES/COMMON FILES/SYSTEM

IT CANNOT BE DELETED...I DUNNO WHAT TO DO PLS HELP ME...

ITS ASSOCIATED WITH THIS TROJAN THAT ITS DOMAIN NAME IS WWW.AIEOV.COM

ITS CAUSES ERROR TO  SOME APPS WHEN I START THEM BECAUSE THIS MALWARE IS KILLING THE APP...

 

I HOPE SOMEONE RESPOND..THANK YOU

MALWARE3.JPG

MALWARE 2.JPG

MALWARE.JPG

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Hello Themistoklesx and welcome to Malwarebytes,

Run the following:

Download Farbar Recovery Scan Tool and save it to your desktop.

Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way...

Be aware FRST must be run from an account with Administrator status...
 
  • Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.)
  • Make sure Addition.txt is checkmarked under "Optional scans"

     
  • Press Scan button to run the tool....
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The tool will also make a log named (Addition.txt) Please attach that log to your reply.


Thank you,

Kevin
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Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Tips to help protect from infection

Thanks

 

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