False positive hulahulamoocow.com

[HalfNote5]

We've checked EVERY FILE in the host. No viruses. No "Trojan," no nothing.
Completely false positive.

(We've run an IT company for 21 years, so if WE can't find a virus? IT. AIN'T. THERE.)

Could you please kindly correct this error so our client can function properly and so that their customers confidence isn't undermined by your software's mistake?

We truly appreciate it.

 

[Dashke]

The block has been added because of this Riskware file -

24.172.138.130/winnet-bin/ipscan.exe

 

[HalfNote5]

That's an IP scanner tool I use at client's places to find printers when there's over 200 machines on the network. I keep it in a subdirectory for convenient download.  It's called Angry IP scanner (which I admit doesn't SOUND benign, but it is), but I shall remove it if it suits the whims of your crawler's algorithm. Any chance you could tell me how/where on the server I CAN store it for easy access?

Thanks very much for the info. I'll remove it in the meantime, but if you can tell me a good way to make it available to myself without your bot having a hissy fit I'd truly appreciate it. I'm guessing to store it in a subdirectory not referenced by any links?

Thanks again!

 

[HalfNote5]

Oh! OR could I simply rename it?

[HalfNote5]

Either way, it's removed for now. Please restore the client's site - and I'm guessing any other site we host as that IP address - to working order.  If you've got any advice on the other question I'd be grateful. Thanks.

[Dashke]

Thanks, the block has been already removed as the file is considered Riskware and we detect it with the AM engine.

[HalfNote5]

Thanks! Followup question:

That file is in a filedump directory that shouldn't be searchable. How on earth did the bot get hold of it? Unless it's from when we tried to use it on someone's MB-protected computer.