dakotaram.com trojan popup

[cristianbeltran]

Hi i was looking for a solution to a problem with a trojan that tries to connect to dakotaram.com, it is a pop up i tried using antivirus and i read in some topics here with the same problem and you gave them solutions but only for their machines with a program called FRSTENGLISH .exe, so i would like to know how can i delete that trojan , the pop up is like this, please help me, malwarebytes block the website and i have dissabled the notifications but i don't feel so secure and satisfied with that solution, please help me

[Maurice Naggar]

Hello  @cristianbeltran      

My name is Maurice.  Let me know what name you prefer to go by.

 

We have to see the detection logs in order to have full details about these Block event notices.

The web protection / Malwarebytes real-time protection is keeping the pc safe from potential harm.   Whatever "it" was, it is STOPPED.

The block notice is trying to advise that it STOPPED all harm.  It stopped a outbound  attempt to connect to a specific IP   172.64.193.23

Visually, remember that the block window has a green check-mark.   It is a visual clue that it ( Malwarebytes  real-time protections ) are keeping pc safe.

So no jumping to any assumption.   There is not a trojan on this machine.

 

I would appreciate  getting some key details from this machine.
 NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

Do have patience while the report tool runs.  It may take several minutes.  Just let it run & take its time.  You may want to close your other open windows so that there is a clear field of view.
Download Malwarebytes Support Tool
    
  
    Once the file is downloaded, open your Downloads folder/location of the downloaded file
    Double-click mb-support-1.7.0.827.exe  to run the report

Once it starts, you will see a first screen with 2 buttons.  Click the one on the left marked "I don't have an open support ticket".

        You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
        
    Place a checkmark next to Accept License Agreement and click Next
Now click the left-hand side pane "I do not have an open support ticket"

    You will be presented with a page stating, "Get Started!"
    Do NOT use the button “Start repair” !   But look instead at the far-left options list in black.

    Click the Advanced tab on the left column
    
    Click the Gather Logs button
    
    A progress bar will appear and the program will proceed with getting logs from your computer.  Please do have patience.  It takes several minutes to gather.
   
    Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK.  Then Exit the tool.

    Please attach the ZIP file in your next reply.

.

By the way,   The Malwarebytes Browser Guard will help protect your browser from " dakotaram.com "   which it blocks.   It will keep you safer,  just as the web protection too of the Malwarebytes for Windows.

[    NEXT   action }

I suggest you install the Malwarebytes Browser guard for Chrome. 
To get & install the Malwarebytes Browser Guard extension for Chrome, 
  
Open this link in your Chrome   browser:  
https://chrome.google.com/webstore/detail/malwarebytes/ihcjicgdanjaechkgeegckofjjedodee

  
Then proceed with the setup. 

Edited September 26, 2020 by Maurice Naggar
corrected typo

[Maurice Naggar]

Good morning.   I hope yu are doing well.   Simply checking to see if you received my reply.

[Maurice Naggar]

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Tips to help protect from infection

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