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CB0202

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in Resolved Malware Removal Logs

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kevinf80

kevinf80

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Hello cbeck and welcome to Malwarebytes,

Run the following:

Download Farbar Recovery Scan Tool and save it to your desktop.

Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way...

Be aware FRST must be run from an account with Administrator status...
 
  • Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.)
  • Make sure Addition.txt is checkmarked under "Optional scans"

     
  • Press Scan button to run the tool....
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The tool will also make a log named (Addition.txt) Please attach that log to your reply.


Thank you,

Kevin
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kevinf80

kevinf80

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Please do not save files in PDF format, follow the instructions and save as text files.... Did you set up the following targets and shortcuts..?

Startup: C:\Users\Carrie Beck\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\RemoteDesktop.lnk [2020-02-11]
ShortcutTarget: RemoteDesktop.lnk -> C:\Windows\System32\mstsc.exe (Microsoft Windows -> Microsoft Corporation)

Startup: C:\Users\Carrie Beck\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Temp.lnk [2020-02-12]
ShortcutTarget: Temp.lnk -> C:\Users\Carrie Beck\Desktop\Carrie's Temp ()

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CB0202

CB0202

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I am not sure if you are asking me to set these up or if they are already set up. 

 

The first one should be my shortcut to get to my remote desktop online

I would guess my boss set up the other too.

 

 

Startup: C:\Users\Carrie Beck\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\RemoteDesktop.lnk [2020-02-11]
ShortcutTarget: RemoteDesktop.lnk -> C:\Windows\System32\mstsc.exe (Microsoft Windows -> Microsoft Corporation)

Startup: C:\Users\Carrie Beck\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Temp.lnk [2020-02-12]
ShortcutTarget: Temp.lnk -> C:\Users\Carrie Beck\Desktop\Carrie's Temp ()

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kevinf80

kevinf80

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OK, thanks for the information...

Continue:

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.

NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed.

The following directories are emptied:
 
  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Flash Player cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin


Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.

Next,

Open Malwarebytes, select > "settings" > "protection tab"

Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on....

Go back to "DashBoard" select the Blue "Scan Now" tab......

When the scan completes quarantine any found entries...

To get the log from Malwarebytes do the following:
 
  • Click on the Detection History tab > from main interface.
  • Then click on "History" that will open to a historical list
  • Double click on the Scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have two options:
    Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
    Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply

     
  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…


Next,

Download AdwCleaner by Malwarebytes onto your Desktop.

Or from this Mirror
 
  • Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Accept the EULA (I accept), then click on Scan
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply


Next,

Download "Microsoft's Safety Scanner" and save direct to the desktop

Ensure to get the correct version for your system....

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download


Right click on the Tool, select Run as Administrator the tool will expand to the options Window
In the "Scan Type" window, select Quick Scan
Perform a scan and Click Finish when the scan is done.


Retrieve the MSRT log as follows, and post it in your next reply:

1) Select the Windows key and R key together to open the "Run" function
2) Type or Copy/Paste the following command to the "Run Line" and Press Enter:

notepad c:\windows\debug\msert.log

The log will include log details for each time MSRT has run, we only need the most recent log by date and time....

Let me see those logs in your reply...

Thank you,

Kevin...

fixlist.txt

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CB0202

CB0202

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***** [ Tasks ] *****

No malicious tasks cleaned.

***** [ Registry ] *****

No malicious registry entries cleaned.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries cleaned.

***** [ Chromium URLs ] *****

No malicious Chromium URLs cleaned.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries cleaned.

***** [ Firefox URLs ] *****

No malicious Firefox URLs cleaned.

***** [ Hosts File Entries ] *****

No malicious hosts file entries cleaned.

***** [ Preinstalled Software ] *****

Deleted       Preinstalled.HPNotifications   Folder   C:\Program Files (x86)\HP\HP NOTIFICATIONS
Deleted       Preinstalled.HPNotifications   Registry   HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32|HPNotifications
Deleted       Preinstalled.HPNotifications   Registry   HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Run|HPNotifications
Deleted       Preinstalled.HPRegistrationService   Folder   C:\ProgramData\HP\HP REGISTRATION SERVICE
Deleted       Preinstalled.HPSupportAssistant   Folder   C:\HP\SUPPORT
Deleted       Preinstalled.HPSupportAssistant   Folder   C:\ProgramData\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
Deleted       Preinstalled.HPSupportAssistant   Folder   C:\Users\Carrie Beck\AppData\Roaming\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
Deleted       Preinstalled.HPSureConnect   Folder   C:\Program Files\HPCOMMRECOVERY
Deleted       Preinstalled.HPSureConnect   Registry   HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{6468C4A5-E47E-405F-B675-A70A70983EA6}
Deleted       Preinstalled.HPTouchpointAnalyticsClient   Folder   C:\ProgramData\HP\HP TOUCHPOINT ANALYTICS CLIENT
Deleted       Preinstalled.HPTouchpointAnalyticsClient   Registry   HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{E5FB98E0-0784-44F0-8CEC-95CD4690C43F}


*************************

[+] Delete Tracing Keys
[+] Reset Winsock

*************************

AdwCleaner[S00].txt - [2563 octets] - [25/09/2020 16:00:51]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########

Scan Report.txt

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CB0202

CB0202

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---------------------------------------------------------------------------------------

Microsoft Safety Scanner v1.0, (build 1.323.1875.0)
Started On Fri Sep 25 16:06:53 2020
->Scan ERROR: resource process://pid:124,ProcessStart:132455377345405715 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:516,ProcessStart:132455377364560859 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:740,ProcessStart:132455377427057384 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:828,ProcessStart:132455377432222762 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:836,ProcessStart:132455377432262546 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:900,ProcessStart:132455377433036132 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:3480,ProcessStart:132455377443306759 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:4468,ProcessStart:132455377448090831 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:4972,ProcessStart:132455377449722763 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:5052,ProcessStart:132455377449826983 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:5248,ProcessStart:132455377450251715 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:10904,ProcessStart:132455377596751693 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:10288,ProcessStart:132455377600715592 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:3268,ProcessStart:132455378653645004 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:11772,ProcessStart:132455378666136292 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:8132,ProcessStart:132455378671612586 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:4468,ProcessStart:132455377448090831 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:10904,ProcessStart:132455377596751693 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:3268,ProcessStart:132455378653645004 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:4972,ProcessStart:132455377449722763 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:5052,ProcessStart:132455377449826983 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:10288,ProcessStart:132455377600715592 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:11772,ProcessStart:132455378666136292 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:5248,ProcessStart:132455377450251715 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:8132,ProcessStart:132455378671612586 (code 0x00000005 (5))
->Scan ERROR: resource file://C:\hiberfil.sys (code 0x00000021 (33))
->Scan ERROR: resource file://C:\hiberfil.sys (code 0x00000021 (33))
->Scan ERROR: resource file://C:\pagefile.sys (code 0x00000021 (33))
->Scan ERROR: resource file://C:\pagefile.sys (code 0x00000021 (33))
->Scan ERROR: resource file://C:\swapfile.sys (code 0x00000021 (33))
->Scan ERROR: resource file://C:\swapfile.sys (code 0x00000021 (33))
->Scan ERROR: resource process://pid:4972,ProcessStart:132455377449722763 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:5248,ProcessStart:132455377450251715 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:4972,ProcessStart:132455377449722763 (code 0x00000005 (5))
->Scan ERROR: resource process://pid:5248,ProcessStart:132455377450251715 (code 0x00000005 (5))

Results Summary:
----------------
No infection found.
Microsoft Safety Scanner Finished On Fri Sep 25 16:08:54 2020


Return code: 0 (0x0)
 

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CB0202

CB0202

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# -------------------------------
# Malwarebytes AdwCleaner 8.0.7.0
# -------------------------------
# Build:    07-22-2020
# Database: 2020-07-20.1 (Local)
# Support: https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start:    09-25-2020
# Duration: 00:00:01
# OS:       Windows 10 Pro
# Cleaned:  11
# Failed:   0


***** [ Services ] *****

No malicious services cleaned.

***** [ Folders ] *****

No malicious folders cleaned.

***** [ Files ] *****

No malicious files cleaned.

***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

No malicious shortcuts cleaned.

***** [ Tasks ] *****

No malicious tasks cleaned.

***** [ Registry ] *****

No malicious registry entries cleaned.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries cleaned.

***** [ Chromium URLs ] *****

No malicious Chromium URLs cleaned.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries cleaned.

***** [ Firefox URLs ] *****

No malicious Firefox URLs cleaned.

***** [ Hosts File Entries ] *****

No malicious hosts file entries cleaned.

***** [ Preinstalled Software ] *****

Deleted       Preinstalled.HPNotifications   Folder   C:\Program Files (x86)\HP\HP NOTIFICATIONS
Deleted       Preinstalled.HPNotifications   Registry   HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32|HPNotifications
Deleted       Preinstalled.HPNotifications   Registry   HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Run|HPNotifications
Deleted       Preinstalled.HPRegistrationService   Folder   C:\ProgramData\HP\HP REGISTRATION SERVICE
Deleted       Preinstalled.HPSupportAssistant   Folder   C:\HP\SUPPORT
Deleted       Preinstalled.HPSupportAssistant   Folder   C:\ProgramData\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
Deleted       Preinstalled.HPSupportAssistant   Folder   C:\Users\Carrie Beck\AppData\Roaming\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
Deleted       Preinstalled.HPSureConnect   Folder   C:\Program Files\HPCOMMRECOVERY
Deleted       Preinstalled.HPSureConnect   Registry   HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{6468C4A5-E47E-405F-B675-A70A70983EA6}
Deleted       Preinstalled.HPTouchpointAnalyticsClient   Folder   C:\ProgramData\HP\HP TOUCHPOINT ANALYTICS CLIENT
Deleted       Preinstalled.HPTouchpointAnalyticsClient   Registry   HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{E5FB98E0-0784-44F0-8CEC-95CD4690C43F}


*************************

[+] Delete Tracing Keys
[+] Reset Winsock

*************************

AdwCleaner[S00].txt - [2563 octets] - [25/09/2020 16:00:51]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########

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kevinf80

kevinf80

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Can you open Malwarebytes then..

  • Click on the Detection History tab > from main interface.
  • Then click on "History" that will open to a historical list
  • Double click on the RTP detection log which shows the Date and time of the Block just performed.
  • Click Export > From export you have two options:
    Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
    Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply

     
  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…

Can you do that for the last 3 blocks..

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CB0202

CB0202

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Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 9/25/20
Protection Event Time: 3:14 PM
Log File: 47669aa4-ff63-11ea-a2f6-e8d8d13e5ef2.json

-Software Information-
Version: 4.2.1.89
Components Version: 1.0.1045
Update Package Version: 1.0.30394
License: Premium

-System Information-
OS: Windows 10 (Build 19041.508)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, C:\Users\Carrie Beck\Downloads\Click HERE to start the WebNavigator Browser Installer_212649m_.exe, Blocked, -1, -1, 0.0.0, , 

-Website Data-
Category: Trojan
Domain: wbdistro.com
IP Address: 3.20.70.173
Port: 443
Type: Outbound
File: C:\Users\Carrie Beck\Downloads\Click HERE to start the WebNavigator Browser Installer_212649m_.exe

(end)

 

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 9/25/20
Protection Event Time: 10:46 AM
Log File: e170b9d4-ff3d-11ea-87ba-e8d8d13e5ef2.json

-Software Information-
Version: 4.2.1.89
Components Version: 1.0.1045
Update Package Version: 1.0.30386
License: Premium

-System Information-
OS: Windows 10 (Build 19041.508)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, C:\Users\Carrie Beck\Downloads\Click HERE to start the WebNavigator Browser Installer_212503v_.exe, Blocked, -1, -1, 0.0.0, , 

-Website Data-
Category: Trojan
Domain: wbdistro.com
IP Address: 3.14.24.10
Port: 443
Type: Outbound
File: C:\Users\Carrie Beck\Downloads\Click HERE to start the WebNavigator Browser Installer_212503v_.exe

(end)

 

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 9/25/20
Protection Event Time: 10:45 AM
Log File: bece78ee-ff3d-11ea-9df0-e8d8d13e5ef2.json

-Software Information-
Version: 4.2.1.89
Components Version: 1.0.1045
Update Package Version: 1.0.30386
License: Premium

-System Information-
OS: Windows 10 (Build 19041.508)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, C:\Users\Carrie Beck\Downloads\Click HERE to start the WebNavigator Browser Installer_212502j_.exe, Blocked, -1, -1, 0.0.0, , 

-Website Data-
Category: Trojan
Domain: wbdistro.com
IP Address: 3.20.70.173
Port: 443
Type: Outbound
File: C:\Users\Carrie Beck\Downloads\Click HERE to start the WebNavigator Browser Installer_212502j_.exe

(end)

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