curacaojay Posted October 28, 2020 ID:1417015 Share Posted October 28, 2020 I too am having this problem with Excel not opening files. If I turn off Real-Time Protection Exploit Protection, it seems to work fine. Running the latest version as of today. Link to post Share on other sites More sharing options...
Porthos Posted October 28, 2020 ID:1417027 Share Posted October 28, 2020 34 minutes ago, curacaojay said: I too am having this problem with Excel not opening files. If I turn off Real-Time Protection Exploit Protection, it seems to work fine. Running the latest version as of today. Open Malwarebytes and navigate to settings by clicking the small gear icon in the upper right, then select the Security sub-tab and scroll down to the Exploit Protection section and make sure the option to block penetration testing attacks is set to Off (it should be by default, however it's a known issue that some defaults are not configured properly on some installations), then click the Advanced settings button and click on the Restore Defaults button at the bottom of the advanced settings window. Once that's done, wait approximately 30 seconds to allow the protection to refresh itself, then test to see if the issue still occurs or not. Please let us know how it goes. Thanks Link to post Share on other sites More sharing options...
guitareth Posted October 28, 2020 ID:1417033 Share Posted October 28, 2020 Ridiculous that this issue has not been resolved by Malwarebytes after all this time 😒 Link to post Share on other sites More sharing options...
Porthos Posted October 28, 2020 ID:1417037 Share Posted October 28, 2020 (edited) 11 minutes ago, guitareth said: Ridiculous that this issue has not been resolved by Malwarebytes after all this time 😒 The Office program issue is resolved with the current release version as long as the option to block penetration testing attacks is set to Off (it should be by default) Have you checked for updates today? Edited October 28, 2020 by Porthos Link to post Share on other sites More sharing options...
guitareth Posted October 28, 2020 ID:1417038 Share Posted October 28, 2020 1 minute ago, Porthos said: the option to block penetration testing attacks is set to Off (it should be by default The Office program issue is resolved with the current release version as long as the option to block penetration testing attacks is set to Off (it should be by default) Have you checked for updates today? No. Sorry just assumed not fixed yet when someone was still reporting the problem. Link to post Share on other sites More sharing options...
Porthos Posted October 28, 2020 ID:1417039 Share Posted October 28, 2020 (edited) 6 minutes ago, guitareth said: No. Sorry just assumed not fixed yet when someone was still reporting the problem. Are you or were you affected? I do not see posts from you in the past regarding the issue. Edited October 28, 2020 by Porthos Link to post Share on other sites More sharing options...
guitareth Posted October 28, 2020 ID:1417053 Share Posted October 28, 2020 58 minutes ago, Porthos said: Are you or were you affected? I do not see posts from you in the past regarding the issue. Search my posts and you'll see that I reported I was suffering this problem in this thread, and in another thread specifically about the problem with Excel files. Link to post Share on other sites More sharing options...
Porthos Posted October 28, 2020 ID:1417055 Share Posted October 28, 2020 12 minutes ago, guitareth said: Search my posts and you'll see that I reported I was suffering this problem in this thread, and in another thread specifically about the problem with Excel files. You only posts unless you have a different user account are from today in this topic starting with the one I first quoted. All of your other posts are from 2010 . Link to post Share on other sites More sharing options...
curacaojay Posted October 29, 2020 ID:1417064 Share Posted October 29, 2020 4 hours ago, Porthos said: Open Malwarebytes and navigate to settings by clicking the small gear icon in the upper right, then select the Security sub-tab and scroll down to the Exploit Protection section and make sure the option to block penetration testing attacks is set to Off (it should be by default, however it's a known issue that some defaults are not configured properly on some installations), then click the Advanced settings button and click on the Restore Defaults button at the bottom of the advanced settings window. Once that's done, wait approximately 30 seconds to allow the protection to refresh itself, then test to see if the issue still occurs or not. Please let us know how it goes. Thanks Well it appears that my machine had a BSOD while I was away. I have logged back in after the BSOD recovered and now my problem is gone. Incidentally I did check these settings as you suggested and they were set as default like you indicated. Not sure why this is functioning now but would not work earlier today. I had updated my version to the latest as per my post above. Even after doing that and after a reboot, the problem persisted. It wasnt until the BSOD and subsequent reboot that everything is working now. Sorry to dredge up this issue and thanks to all for their replies tonight. Link to post Share on other sites More sharing options...
guitareth Posted October 29, 2020 ID:1417143 Share Posted October 29, 2020 9 hours ago, Porthos said: You only posts unless you have a different user account are from today in this topic starting with the one I first quoted. All of your other posts are from 2010 . Oops I see what's happened. For these most recent responses I logged in on my phone and have used an old username. You will find my recent posts about this issue against username Abnet. Link to post Share on other sites More sharing options...
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