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September 21 in Resolved Malware Removal Logs
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My name is Maurice. I will be helping and guiding you, going forward on this case.
Let me know what first name you prefer to go by.
Please follow my directi
Good afternoon. I hope you are doing well.
I have a new script here. Please delete the prior file fixlist.txt on the folder FRST-tool
Save as is the new attached file fixlist.txt
Also the results of the WMIC commands
WMIC command results.txt
RIGHT click the link with your mouse-pointer and select SAVE ...as.... & guide the folder for saving to DESKTOP ( do not double click / do not 'run' the file / nor open )
Double-click on mpsdrv.reg and allow it to Merge / monitor the process
Now on a Elevated Command prompt
Copy & Paste this command
net start mpsdrv
press Enter-key on keyboard and watch & write down the result
In translation, it means that service is started.
I will guide you to cleaning up on the tools I had you use.
It seems to me, that this system should be good to go.
Do one new scan with Malwarebytes for Windows & let me know the result.
Do one new quick scan with Microsoft Defender antivirus & let me know the result.
and do me the courtesy... look at my most recent set of replies on this Topic. the ones I answered. Look to the bottom right corenr and click on the heart icon / press like button or the Thanks button Press as many as you can of my replies. 😉
First I'm off to bed now.
Tomorrow I will do as you ask.
Hello. I hope you are doing well. I believe we can go ahead with cleaning up after the tools I had you use.
You have FRSTENGLISH saved at C:\FRST-tool
To remove the FRST tool & its work files, do this. Go to your Downloads folder. Do a RIGHT-click on FRSTENGLISH.exe & select RENAME & then change it to UNINSTALL.exe .Then run that ( double click on it) to begin the cleanup proceed.
Delete the following files
Start OTL.exe and press the CleanUp button. (This will cleanup the tools and logs used including itself)
Any other file that I had you download, you may delete.
I believe we have completed our main quest. Eh ?
The Windows Update works. The Microsoft Defender antivirus works.
I'm fine and doing better now this has been solved.
Strangely, the message that firewall is off and should be turned on appears every time I start the computer in the right hand box on the desktop. When I check, the firewall is working so this is a false warning. It is harmless but a bit strange.
Overall I have been very satisfied with your intervention.
Keep up the good work.
In the meantime I wil give you as many likes and thanks as the site will allow.
Thank you for the good news. Thank you for the likes. 😉
Keep your eyes and ears open for the upcoming Fall 2020 release of the next Microsoft Windows 10 upcoming Version 20H2.
That should start to be available sometime soon over the next few weeks.
Hopefully that Windows Update ( when applied on this machine) will help further.
I wish you all the best. 😎
Glad we could help.
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