jenk Posted September 18, 2020 ID:1408472 Share Posted September 18, 2020 Hey there, I'm writing to follow up on this post: We're getting reports that this customer's site is still being blocked by Malwarebytes. In that post, you mentioned that you'd unblocked one IP of ours. Can we send a list of our CDN nodes for you to review and hopefully also unblock? Or if you have a process/form for CDN providers, we're happy to go through whatever channels you have in order to make the site accessible to Malwarebytes users. Thanks in advance. Link to post Share on other sites More sharing options...
thisisu Posted September 18, 2020 ID:1408473 Share Posted September 18, 2020 Hello jenk, Do you have a log or screenshot showing the detection(s)? Thank you Link to post Share on other sites More sharing options...
jenk Posted September 18, 2020 Author ID:1408474 Share Posted September 18, 2020 Thanks for the quick reply. I'll follow up with the customer and get back to you. Link to post Share on other sites More sharing options...
jenk Posted September 20, 2020 Author ID:1408587 Share Posted September 20, 2020 Hey again, I've attached a log and screenshot from the detection in question. Thanks in advance. 7bcdaed0-f9d8-11ea-ad96-d4bed99fc0b5 (1).log Link to post Share on other sites More sharing options...
Staff Solution Dashke Posted September 20, 2020 Staff Solution ID:1408625 Share Posted September 20, 2020 Thanks, the block on bitballoon will be removed. Link to post Share on other sites More sharing options...
jenk Posted September 21, 2020 Author ID:1408737 Share Posted September 21, 2020 Hey, Thanks ever so much! Our users are observing a subsequent block on another Netlify URL. Would you please be able to take a look in to this, too? Link to post Share on other sites More sharing options...
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