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In May 2010 I purchased two Lifetime licenses from Cleverbridge. My ref numbers are 11533956 and 8894431. 

I have a different computer, and my Keys won't work. Can you help?

Thanks, JerryMiles  JerryM

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Greetings,

If you haven't already, please sign up for an account at My.Malwarebytes.com as described in this support article using, if possible, the same email address you used when you originally purchased your licenses.  If your licenses don't show up under your account automatically, please refer to the information in this support article.  Once that is done you should be able to reset each of your license keys which should allow you to activate your license on your current system.  Please keep in mind that each lifetime key is only good for a single device so you may need to deactivate the key from a previous device to get it to work with your current system.

Please let us know how it goes and if you still have any trouble.

Thanks

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