BTC Clipboard Virus

[Trebor58]

I have somehow contracted a virus, which I believe goes by the name Clipboard Virus, along with many others (I could think of a couple) but I will keep it clean)

When I copy my BTC wallet address from the web to paste in to another it changes to a completely different address?

I have ran Malewarebytes it found nothing, it did take off my Advanced System care and several other normal programmes?

So I am looking for some help to remove this, I have followed several of these threads and tried almost everything, so I am putting my hands up and calling for help.

 

 

 

[kevinf80]

Hello Trebor58 and welcome to Malwarebytes, Continue with the following: If you do not have Malwarebytes installed do the following: Download Malwarebytes version 4 from the following link: https://www.malwarebytes.com/mwb-download/thankyou/ Double click on the installer and follow the prompts. When the install completes or Malwarebytes is already installed do the following: Open Malwarebytes, select > "settings" > "protection tab" Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on.... Go back to "DashBoard" select the Blue "Scan Now" tab...... When the scan completes quarantine any found entries... To get the log from Malwarebytes do the following:   Click on the Detection History tab > from main interface. Then click on "History" that will open to a historical list Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have two options: Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply   Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… Next, Download AdwCleaner by Malwarebytes onto your Desktop. Or from this Mirror   Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.html Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status...   Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans"   Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Let me see those logs in your reply... Thank you, Kevin....

[Trebor58]

Hi Kevin

Thanks for the prompt reply here are the logs as requested. I was not sure if you wanted the previous ones or the ones that I ran today so have added them all.

Have just tested the copy and paste wallet and when I copy and paste from text file to text file copies perfect when I copy from my LocalBitCoins address, it swaps it?

FRST Scan Report - 17-09-2020-14-39.txt FRST Addition Scan Report - 17-09-2020-14-39.txt AdwCleaner - Malwarebytes - Scan Report - 17-09-2020-14-33.txt AdwCleaner - Malwarebytes - Scan Report - 16-09-2020-14-33.txt AdwCleaner - Malwarebytes - Scan Report - 16-09-2020-21-13.txt Malwarebytes - Scan Report - 17-09-2020-13-27.txt Malwarebytes - Scan Report - 16-09-2020-20-37.txt Malwarebytes - Scan Report - 17-09-2020-11-27.txt

[kevinf80]

Hiya Trebor58, Continue with the following: Uninstall any programs you have related to 1Obit, use revounistaller: Download Revo Uninstaller Portable and save it to your desktop. Right-click RevoUninstaller_Portable.zip and select Extract All. When prompted, select Browse and select Desktop to extract the files to your desktop. Right-click RevoUPort.exe and select Run as Administrator. Read and accept the End User License Agreement. Right-click the following program and select Uninstall Programs to uninstall   Revo Uninstaller will create a System Restore point. Once complete, the program's uninstaller will open. Follow the prompts to uninstall the program. Note: Do not restart the computer if prompted. In the Scanning Modes dialog box, select Advanced > Scan. On the Found leftover registry entries dialog box (if present) click Select All > Delete > Yes. On the Found leftover files and folders dialog box (if present) click Select All > Delete > Yes. Click OK if prompted, then Finish. Next, Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from. NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone. Run FRST or FRST64 and press the Fix button just once and wait. If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply. Note: If the tool warned you about an outdated version please download and run the updated version. NOTE-1: This fix will run a scan to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. It will also run a disk check on the restart to ensure disk integrity. Depending on the speed of your computer this fix may take 30 minutes or more. NOTE-2: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed. The following directories are emptied:   Windows Temp Users Temp folders Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History Recently opened files cache Flash Player cache Java cache Steam HTML cache Explorer thumbnail and icon cache BITS transfer queue (qmgr*.dat files) Recycle Bin Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix. The system will be rebooted after the fix has run. Next, Download Sophos Free Virus Removal Tool and save it to your desktop. If your security alerts to this scan either accept the alert or turn off your security to allow Sophos to run and complete..... Please Do Not use your PC whilst the scan is in progress.... This scan is very thorough so may take several hours...   Double click the icon and select Run Click Next Select I accept the terms in this license agreement, then click Next twice Click Install Click Finish to launch the program Once the virus database has been updated click Start Scanning If any threats are found click Details, then View log file... (bottom left hand corner) Copy and paste the results in your reply Close the Notepad document, close the Threat Details screen, then click Start cleanup Click Exit to close the program If no threats were found please confirm that result.... The Virus Removal Tool scans the following areas of your computer: Memory, including system memory on 32-bit (x86) versions of Windows The Windows registry All local hard drives, fixed and removable Mapped network drives are not scanned. Note: If threats are found in the computer memory, the scan stops. This is because further scanning could enable the threat to spread. You will be asked to click Start Cleanup to remove the threats before continuing the scan. Let me see those logs in your reply.... Thank you, Kevin..

fixlist.txt

[kevinf80]

Due to the lack of feedback, this topic is closed to prevent others from posting here.

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Tips to help protect from infection

Thanks

 

[kevinf80]

Topic has been reopened per request.

Thanks

 

[Trebor58]

Hi, Kevin

Step One: Used  RevoUninstaller_Portable and removed all IObit programmes (These were all paid for legit programs)
Step Two: Ran FRST64 and clicked on the Fix button, ran and rebooted
Step three: Downloaded and ran Sophos Free Virus Removal Tool this wee it gets interesting as Sophos took hours to update then hangs and does nothing?

Incidentally still getting same issue

Can I now re-Install my IObit programmes?

[kevinf80]

In the Windows 10 search box, type in Remote Desktop From the result list, look for Remote Desktop application, then click on "Run as Administrator" Click on Yes when prompted on the folloring window, look at bottom Lefthand side & click on "Show Options" Next click on the tab "Local Resources" Then un-check the check box for "Clipboard" Reboot your system, is the issue cleared...?

[Trebor58]

Opened search typed in Remote Desktop, clicked on "Run as Administrator" nothing happened, chose option to open folder location right clicked on Remote Desktop Connection chose option to  "Run as Administrator" and again nothing happens?

[kevinf80]

Hello Trebor58,

Try the following:

Please download the correct portable version (32-bit or 64-bit) of RogueKiller for your system and save the file to your computer Desktop.   Right-click on the RogueKiller file and select Run as administrator to start the tool. Click Yes to accept the UAC security warning that may appear. Click Accept to agree with the EULA (End User License Agreement) and close the browser tab it will open. Now click the Scan blue button and under the Standard Scan (recommended) click on the Scan button. When the scan is complete, click on Results button. NOTE: DO NOT delete any found entries. All listed entries will be carefully analyzed. Then click on Report button. Click Export button and select "Text file". Give a name to the file such as RKlog.txt and save it to the Desktop or in a location where you can easily find it. Click the Finish button and close RogueKiller window. Copy and paste the entire contents of that log into your next reply. Thanks, Kevin...

[Trebor58]

Hope this helps

RKlog.txt

[kevinf80]

Unfortunately it does not help. Do the address changes you mentioned initially happen when you copy/paste into a browser

[Trebor58]

Into a browser and into notepad, however if I copy and paste from notepad to notepad no change?

[kevinf80]

Yes that is how this infection works, the address change is needed into a browser to divert bitcoins for instance. The infection has several components, the primary one being a very well hidden rootkit to reinstall hijacking tools if any are found and removed..

Can you continue with the following please:

Reset your router, instructons available at the following link: http://setuprouter.com/networking/how-to-reset-your-router/ Follow those instructions very carefully. Next, Download and unzip DNSJumper to your Desktop, the tool is portable no installation necessary. Tool can be downloaded here: http://www.sordum.org/downloads/?dns-jumper   Right click on Dnsjumper.exe and select "Run as Administrator" to start the tool, For XP just double click to run. rom the left hand pane select "Flush DNS" From the main interface select the dropdown under "Choose a DNS Server" From the list select either "Google Public DNS" or "Open DNS" From the left hand pane select "Apply DNS" When done re-boot your system.... Next, Download Kaspersky Virus Removal Tool (KVRT) from here: https://www.kaspersky.com/downloads/thank-you/free-virus-removal-tool and save to your Desktop. Select the Windows Key and R Key together, the "Run" box should open. Drag and Drop KVRT.exe into the Run Box. C:\Users\{your user name}\DESKTOP\KVRT.exe will now show in the run box. add -dontcryptsupportinfo Note the space between KVRT.exe and -dontcryptsupportinfo C:\Users\{your user name}\DESKTOP\KVRT.exe -dontcryptsupportinfo should now show in the Run box. That addendum to the run command is very important, when the scan does eventually complete the resultant report is normally encrypted, with the extra command it is saved as a readable file. Reports are saved here C:\KVRT_data\Reports and look similar to this report_20200727_103821.klr Right click direct onto that report, select > open with > Notepad. Save that file and attach to your reply. To start the scan select OK in the "Run" box. The Windows Protected your PC window will open, select "More Info" A new Window will open, select "Run anyway" A EULA window will open, tick both confirmation boxes then select "Accept" In the new window select "Change Parameters" In the new window ensure all selection boxes are ticked, then select "OK" The scan should now start... When complete if entries are found there will be options, if "Cure" is offered leave as is. For any other options change to "Delete" then select "Continue" When complete, or if nothing was found select "Close" Attach the report information as previously instructed.... Thank you, Kevin..

[Trebor58]

Hi Kevin, thanks so much for all your help, in the end I flat lined the PC as it was long over due and it's all nice and fresh and no more issues, 

Take care and stay safe

[kevinf80]

Hiya Trebor58,

Thanks for the update, good to hear your system is now back to normal. I believe a fresh install was the best way forward, hidden rootkits could have us chasing out tails forever more...

Read the following links to fully understand PC Security and Best Practices, you may find them useful.... Answers to Common Security Questions and best Practices Do I need a Registry Cleaner? Take care and surf safe Kevin...

[kevinf80]

Glad we could help.

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Please review the following for Tips to help protect from infection

Thank you