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Malwarebytes Manual Scan Disables AV's.../Fw's...!


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You do a manual full scan(with Rootkits)/reboot, and 12min later get a Win notification saying Windows Reports AV/FW is disabled...- click to verify, and it's back on-

I've been having this problem with MBAM (on-demand too) since Win-7, and changed AV's several times not realizing MBAM was at fault!   :o(

I will be doing a complete uninstall ASAP, so don't ask for any logs...

 

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I'm sure the Malwarebytes team and the experts would be willing to help you. It may be a very simple fix (we are all in this together) I do hope you will consider helping them by submitting your logs. 

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13 hours ago, Scottls said:

I will be doing a complete uninstall ASAP, so don't ask for any logs...

Without logs there is not much we can do for you.

Only thing to ask are you still using Webroot?

Edited by Porthos
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On 9/11/2020 at 9:05 PM, Porthos said:

Without logs there is not much we can do for you.

Only thing to ask are you still using Webroot?

Yes I'm still using Webroot AV (Fast!), and I've had the same disable  after MBAM scan issue... with-

Trend Micro

Norton IS

Bit Defender IS

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We will need logs to help you forward.

Can you please collect and upload as an attachment the diagnostic data using our MBST?

  • Download and run the Malwarebytes Support Tool
  • Accept the EULA and click Advanced tab on the left (not Start Repair)
  • Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply
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