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  • Root Admin

The program CCleaner is no longer recommended by Experts. It's your choice but Windows 10 can already do the majority of maintenance on its own. In fact your Wise Disk Cleaner does more than enough clean up as well.

The logs still show the following AVG set to run via Task Manager - please remove the entry.
HKU\S-1-5-21-462647436-50605505-2420071551-1001\...\StartupApproved\Run: => "AVGBrowserAutoLaunch_85343CDE7927972EFCE12A63DB8C733B"


Your Volume Shadow Copy service keeps logging errors in the Event Logs

Please download and run the following  Volume Shadow Copy Service (VSS), Diagnostic Tool, from Acronis

Acronis VSS Doctor

Free tool for diagnosing and repairing Volume Shadow Copy Service issues. Download link on the bottom of the page.
Download - Acronis VSS Doctor

In many cases, it can correct the issues on its own. If not, then it will give details on what may be causing the issues. Please save the report in text format and post back that log on your next reply.

You can also try the tool from Macrium Reflect if the Acronis tool did not work.

Macrium Reflect Volume Shadow Copy Service (VSS) Repair Tool

Once you've run the repair tool you need to restart your computer.
Then check your Event Logs to see if the error was corrected. You can post new logs from FRST which will also show the Event Log entries 


For now, please remove or disable the following Scheduled Task
Task: {18AC4826-C9C2-47B1-A264-0A552E06F79D} - System32\Tasks\WiseCleaner\WDCSkipUAC => C:\Program Files (x86)\Wise\Wise Disk Cleaner\WiseDiskCleaner.exe [9109080 2020-09-04] (Lespeed Technology Ltd. -> WiseCleaner.com)


I'll go ahead and write another small clean up script to run and post here shortly


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  • Root Admin

There was an entry in the startup group telling Malwarebytes to load. The file was not there to load so it produced the error.

Let me have you run the following before we go any further


SecurityCheck by glax24              

I would like you to run a tool named SecurityCheck to inquire about the current-security-update status of some applications.

  • Download SecurityCheck by glax24 from here  https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe
  • and save the tool on the desktop.
  • If Windows's  SmartScreen block that with a message-window, then
  • Click on the MORE INFO spot and over-ride that and allow it to proceed.
  • This tool is safe.   Smartscreen is overly sensitive.
  • Right-click  with your mouse on the Securitycheck.exe  and select "Run as administrator"   and reply YES to allow to run & go forward
  • Wait for the scan to finish. It will open in a text file named SecurityType.txt. Close the file.  Attach it with your next reply.
  • You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt


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  • Root Admin

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection

Thank you



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