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Privacy VPN not connecting

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26 minutes ago, Emerald1 said:

Can you assist please?

4 hours ago, LiquidTension said:

Thank you for the report.

We are investigating this issue and hope to address this with a fix as soon as possible. We'll update the forum when the issue is resolved.

In the mean time, To be sure it is the same reason others are having issues, Please do the following.

Can you please collect and upload as an attachment the diagnostic data using our MBST?

  • Download and run the Malwarebytes Support Tool
  • Accept the EULA and click Advanced tab on the left (not Start Repair)
  • Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply


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