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Unable to access License Server after upgrade


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Was fine after upgrading to v4.2

I just upgraded to;  4.2.0.82, 1.029403 and 1.0.1036

Now I get an error;  Unable to access License Server.

No Proxy is in use.  No blocking in etc/hosts

The only change was an in situ MBAM upgrade.

 

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DNS Servers . . . . . . . . . . . : 8.8.8.8
                                    4.2.2.1
                                    1.1.1.1
                                    4.2.2.3
                                    8.8.4.4
                                    173.245.58.70
                                    173.245.59.140



C:\1\1\1>wget https://keystone.mwbsys.com
--2020-09-04 07:47:58--  https://keystone.mwbsys.com/
Resolving keystone.mwbsys.com (keystone.mwbsys.com)... 34.203.169.189, 18.204.190.100
Connecting to keystone.mwbsys.com (keystone.mwbsys.com)|34.203.169.189|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/plain]
Saving to: 'index.html'

index.html                             [                         ]       2  --.-KB/s    in 0s

2020-09-04 07:47:58 (7.02 KB/s) - 'index.html' saved [2]

Edited by David H. Lipman
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Don't know if this would be any help David but there's another package update 1.0.29433 that just came out, Try using the support tool and then download the offline update and reinstall. So much for that because the offline update is still showing package update 1.029391.

We need a beta offline download link too.

Edited by Hardhead
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  • Staff

Thank you. This is the issue:

"Exception details: text=SSL Exception: error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed"


You mentioned no proxy is in use, but the logs do indicate the presence of the following local system proxy configuration:

ProxyEnable: [.DEFAULT] => Proxy is enabled.
ProxyServer: [.DEFAULT] => localhost:8080


Do you recognise this?

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5 minutes ago, LiquidTension said:

Thank you. This is the issue:


"Exception details: text=SSL Exception: error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed"


You mentioned no proxy is in use, but the logs do indicate the presence of the following local system proxy configuration:


ProxyEnable: [.DEFAULT] => Proxy is enabled.
ProxyServer: [.DEFAULT] => localhost:8080


Do you recognise this?

Nope.  It's not part of any setting I use.  When I do use a Proxy it is at 8118 or a SOCKS5 Proxy at 9050.  There is nothing listening on 8080.
'localhost' is only assigned in my etc/LMhosts file.
I saw that in the logs and I don't know where it is coming from.

I do not see where ProxyEnable is actually enabled.
 

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[HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings]
"EnableNegotiate"=dword:00000001
"User Agent"="Mozilla/4.0 (compatible; MSIE 8.0; Win32)"
"IE5_UA_Backup_Flag"="5.0"
"ZonesSecurityUpgrade"=hex:d2,80,a9,04,3f,04,ca,01
"ProxyEnable"=dword:00000000
"ProxyServer"=""
"MigrateProxy"=dword:00000000

Quit MBAM.  Restarted.  Same error.

 

Edited by David H. Lipman
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  • Root Admin

Hi @David H. Lipman

Your Event Logs show the following errors which indicate you may have some sort of TLS or possible Certificate issue
I'd suggest you try to ensure you have all the latest updates for Windows as suggest before in the askwoody.com link

Error: (09/04/2020 07:06:22 PM) (Source: Schannel) (EventID: 4119) (User: NT AUTHORITY)
Description: The following fatal alert was received: 70.

Error: (09/04/2020 07:06:12 PM) (Source: Schannel) (EventID: 4119) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.


https://www.askwoody.com/forums/topic/following-fatal-error-alert-was-received-40-in-win7/

https://appuals.com/fix-schannel-fatal-alert-40/

https://community.spiceworks.com/topic/402393-internet-explorer-tls-missing-ssl_rsa_with_rc4_sha-cipher

https://community.spiceworks.com/topic/401868-schannel-fatal-alert-40-what-is-going-on


I would also highly suggest you uninstall Bonjour - via Control Panel, Programs, Uninstall

Application errors:
==================
Error: (09/11/2020 10:25:58 AM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4521034

 

What exactly is mDNSResponder.exe? (Bonjour)

https://www.groovypost.com/howto/howto/what-is-mdnsresponder-exe-and-why-is-it-running/

MDNSResponder, also known as Bonjour, is Apple’s native zero-configuration networking process for Mac that was ported over to Windows and associated with MDNSNSP.DLL.  On a Mac or iOS device, this program is used for networking nearly everything.  On Windows, this process is only necessary for sharing libraries via iTunes and other Mac applications like the Apple TV that were ported to Windows.  Bonjour allows different computers running iTunes to communicate with each other regardless of network configuration, this is because it enables automatic network discovery.

What Is mDNSResponder.exe / Bonjour and How Can I Uninstall or Remove It?
https://www.howtogeek.com/howto/6456/what-is-mdnsresponder.exe-bonjour-and-how-can-i-uninstall-or-remove-it/

 

Let me know if you need further assistance with the Windows updates as you need to get a couple of them via the Microsoft Catalog

 

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FipsAlgorithmPolicy = 0
Rebooted, no change.

FipsAlgorithmPolicy = 1
Rebooted, no change

reverted back to, FipsAlgorithmPolicy = 0
Rebooted, no change

IIS Crypto 3.2 - Backed up registry - RegistryBackup.zip

Advanced, "Best Practices"
Rebooted, no change

Restored registry
Rebooted, no change

Sayonara Bonjour
Rebooted, no change

"There are no updates available for your computer" ( Win7 Ultimate/32 )

Edited by David H. Lipman
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