Windows 2004 and Malwarebytes interface problem

[GaleStorm]

Attempted update of Windows version from 1909 to 2004 failed to install on July 19.  I was instructed to disable my anti-virus.  I saw that there was a problem with Malwarebytes, read about the problems and decided to wait.  I just updated Google Chrome to version 85.0.4183.83.  I just updated Malwarebytes to version 4.2.0.82, update package version 1.0.29049, component package version 1.0.1025. 

Is it safe to go ahead and update to Windows 2004?  Have the problems been resolved?

Thanks in advance.

 

[Malwarebytes]

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[Porthos]

4 minutes ago, GaleStorm said:

Is it safe to go ahead and update to Windows 2004?  Have the problems been resolved?

Yes, the issues were corrected. But I do suggest quitting Malwarebytes from the system tray  before you begin the upgrade.

Edited August 25, 2020 by Porthos

[GaleStorm]

You mean:  go to Task Manager, Malwarebytes Tray Application, end task?  Then immediately do upgrade?

I don't even know what that M'bytes Tray Application is, or what it does.

Thanks so much for your prompt response!!

 

[Firefox]

1 hour ago, Porthos said:

But I do suggest quitting Malwarebytes from the system tray  before you begin the upgrade.

This is a good idea... I actually had a computer that would fail the upgrade to the new windows until I stopped Malwarebytes from starting with windows and exiting from the tray.

[exile360]

3 hours ago, GaleStorm said:

You mean:  go to Task Manager, Malwarebytes Tray Application, end task?  Then immediately do upgrade?

I don't even know what that M'bytes Tray Application is, or what it does.

Thanks so much for your prompt response!!

 

No, don't use Task Manager to terminate an antivirus or anti-malware application; doing so may lead to serious system instability.  To exit Malwarebytes completely, right-click the Malwarebytes tray icon in the notification area and select Quit Malwarebytes then click Yes to the User Account Control prompt.  That will exit all of Malwarebytes' processes, services and drivers, not just the tray.

[GaleStorm]

Done and dusted.  Thanks for all your help.  Exile360, thank you for your detailed, clear instructions.  

[exile360]

You're very welcome, I'm glad that we were able to help.

If there is anything else we can do please let us know.

Thanks