Smirle Posted August 21, 2020 ID:1402822 Share Posted August 21, 2020 Malwarebytes appears to be a little overeager today, as it is preventing me from copying text inside firefox (such as a page URL) and pasting it outside firefox (such as to send via Discord). I can copy text inside firefox and paste it again inside firefox, and I can copy and paste text between applications outside of firefox (tested with notepad++ and notepad.exe). It's getting text out of Firefox and into anything else that's being blocked. If I disable Malwarebytes briefly, I can copy-paste again. If I keep Malwarebytes enabled but disable Firefox in the Protected Applications list, I can copy-paste again. So I have a temporary fix, but I would like to keep Firefox mostly protected, and just get my clipboard functionality back. What do I need to adjust to do this? Link to post Share on other sites More sharing options...
Porthos Posted August 21, 2020 ID:1402825 Share Posted August 21, 2020 1 minute ago, Smirle said: What do I need to adjust to do this? Can you please collect and upload as an attachment the diagnostic data using our MBST? Download and run the Malwarebytes Support Tool Accept the EULA and click Advanced tab on the left (not Start Repair) Click the Gather Logs button, and once it completes, attach the zip file it creates on your desktop to your next reply Link to post Share on other sites More sharing options...
Smirle Posted August 21, 2020 Author ID:1402828 Share Posted August 21, 2020 I've attached the log files, although I'm a little surprised I need them for just a request for what configuration I need to change? mbst-grab-results.zip Link to post Share on other sites More sharing options...
Porthos Posted August 21, 2020 ID:1402830 Share Posted August 21, 2020 (edited) 5 minutes ago, Smirle said: for just a request for what configuration I need to change? We just needed to see how the computer and Malwarebytes is configured to offer any advice. Edited August 21, 2020 by Porthos Link to post Share on other sites More sharing options...
Porthos Posted August 21, 2020 ID:1402833 Share Posted August 21, 2020 (edited) 20 minutes ago, Smirle said: It's getting text out of Firefox and into anything else that's being blocked. 20 minutes ago, Smirle said: If I keep Malwarebytes enabled but disable Firefox in the Protected Applications list, I can copy-paste again. So it appears it is exploit protection blocking. Does it just not work or are you getting a warning? Edited August 21, 2020 by Porthos Link to post Share on other sites More sharing options...
Smirle Posted August 21, 2020 Author ID:1402860 Share Posted August 21, 2020 It just doesn't work - my first point of investigation was to see if my ctrl key was busted because of that. Link to post Share on other sites More sharing options...
Smirle Posted August 21, 2020 Author ID:1402861 Share Posted August 21, 2020 And yes, turning off Exploit Protection does "fix" it. Not a good long term fix, but I am toggling it off and on at the moment as needed. Link to post Share on other sites More sharing options...
Porthos Posted August 21, 2020 ID:1402864 Share Posted August 21, 2020 5 minutes ago, Smirle said: And yes, turning off Exploit Protection does "fix" it. Not a good long term fix, but I am toggling it off and on at the moment as needed. Then I will have your topic moved to the false positive for exploit protection for further review. Link to post Share on other sites More sharing options...
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