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Resolving DNS Host Issue

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Last December I noticed I was having a problem with Resolving DNS hosts. Didn't matter for Chrome, Edge or Firefox.  Didn't matter if I was on ethernet with my desktop at work or Wi-Fi on Laptop at home.  Whenever it happened, I would run cmd as Admin and type NETSH winsock reset catalog, and reboot. That would work every time, but I was getting tired of doing it all the time. After 6 months of testing various programs, settings and hardware I had exhausted all the "forum" suggestions and ran across this one: They uninstalled Malware Bytes and haven't had a problem since. Being a longtime customer, I did not want to do this, but I was out of options. I uninstalled the program. Sure enough, the issue stopped.  This problem is far beyond my IT knowledge, but the commonality between the two internet connections is Xfinity. Completely different cable modems. Office has a 1 year old Cisco made VOIP version and Home is standard cable modem that is only 6 months old.  I noticed while gaming with my son that the internet connection would just drop. Not from the router, but from the cable modem itself. We would get kicked out of the game and have to start all over, or sometimes it would just "stutter" and then resume. I reinstalled MB and tested it. Sure enough, after any "drop" while I was online I would start seeing DNS resolving host issues. There must be something in the "MB" that is causing a corruption in the winsock  catalog when a connection is dropped and then re-established. Yes, I even tried turning off the web protection and it still happened. I uninstalled MB and the issue goes away. I would much rather have MB installed than not have it as it's been a wonderful program over the years. Can you tell me if this issue has been identified and resolved? 

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Hello and Welcome @JeffM

Sorry to hear about the issues your having. If I am not mistaken the latest version had resolved the issue your seeing, at least for most people.

If you could install the latest version of Malwarebytes and test that version. If it still gives you the issues your seeing please provide the requested logs mentioned above and someone can review them and hopefully solve your issues.


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Nope, first thing this morning, resolving host. Had to run the winsock reset catalog  and reboot.  Have not had to do that since I had uninstalled MB. This was the latest version, I downloaded and installed. I downloaded the advanced tools and am uploading the logs. In the meantime, it's uninstalled. My licenses are up for renewal next month. I don't need to renew if it's hindering my PC.  


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