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4 year license issue


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I purchased a 4 year License 5/4/2020

4 years of protection Malwarebytes Student | Student Beans

I reinstalled windows on my computer, it now states that my License is Blacklisted

I have contact customer service twice with no reply to my problem, my 14 day trial is about to expire.

has anyone else had this problem ?

 

 

Edited by AdvancedSetup
Removed image with license information shown
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  • Root Admin

Hello @Slojoe

I have removed the image you posted as you're quite likely to actually get your license black listed for abuse. You should never post any license information for any product on any type of public forum like this.

I have reviewed and found your ticket. You have one from yesterday and today. Typical wait times can be a few days, but I've asked someone to see if they can get to you if at all possible.

Thank you

 

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