i cannot install malwarebytes

[kcxlamb]

It's failed and I've used the support program to gather logs, here is my file I hope you can see what my problem is!

mbst-grab-results.zip

[1PW]

Hello @kcxlamb and

Please temporarily uninstall the antivirus program 电脑管家系统防护.  For the brief period while 电脑管家系统防护 is uninstalled, Windows 10 Home will still be protected by Microsoft's Windows Defender.

Then, Uninstall and reinstall Malwarebytes using the Malwarebytes Support Tool followed by a reply to this topic with the reinstall result.

A request was made, to the Malwarebytes forum administrators, to move your topic to this more appropriate sub-forum.

Thank you.

Edited August 15, 2020 by 1PW

[kcxlamb]

Thank you very much, I will check on this

[kcxlamb]

Thank you so much! I found that I didn't even need the program you mentioned and it worked like a charm, thank you again!

[1PW]

Hello @kcxlamb:

You're very welcome.  Optionally, you may reinstall the antivirus program 电脑管家系统防护.

However, when just Malwarebytes for Windows Premium, is cooperatively combined with Microsoft's Windows Defender, the pair is outstanding.

Thank you.

Please consider the free browser adjunct, Malwarebytes Browser Guard for Chrome/Edge and Firefox to combat many additional Internet threats.

Edited August 16, 2020 by 1PW