Whole lot of pup detections overnight???

[Duke_sc]

Hi Guys,

Since yesterday when everything was fine and after the latest database update. MB is suddenly detecting Android/PUP.Risktool.CallPay.lo  for 74 apps which includes apps like google play store, youtube, Weather&Radar, Hive, Google play services etc., which seems strange as I've not opened any emails or downloaded and run any new apps since the last MB scan.  Does anyone know if MB has changed it's scan rules which might be generating false positives.  Its more worrying because there are a good number of system apps listed as affected, and you can only disable them not delete.  I'm going to leave off doing anything until I hear back from you guys and your advice.

 

Thanks,

 

Robert

[Porthos]

1 minute ago, Duke_sc said:

I'm going to leave off doing anything until I hear back from you guys and your advice.

 

[Duke_sc]

Hi,

Not clear on your reply, could you say a bit more?

[ncodex]

Just now, Duke_sc said:

Hi,

Not clear on your reply, could you say a bit more?

This is a false positive -- it seems he's referring you to update the definition database manually.

[Duke_sc]

Hi,

Oh right. Thanks. I have no idea what that is or how to do it

[ncodex]

Just now, Duke_sc said:

Hi,

Oh right. Thanks. I have no idea what that is or how to do it

Open the Malaarebytes app, go to Settings -> Other -> Force update.

[Duke_sc]

Hi,

Thanks for that.  update and scanned with no pups.  This has never happened to me before so took me by surprise and caused a bit of panic as I couldn't think how I had got infected so badly!  Hopefully all will be well now.  Cheers to both of you.

[wendivad]

I am seeing exactly the same problem. It is pretty much telling me that every app that I have installed is compromised with android/PUP.Risktool.CallPay.Io

[Duke_sc]

The advice here solved it for me. I just updated mb as directed and it sorted it

[wendivad]

Thanks. Wish I'd seen this post before I followed the MWB advice to start removing stuff. Now I need to try and restore the backups of the apps and data :(

 

[AdvancedSetup]

The issue is resolved now. Updated malware db is now live. v2020.08.14.02.
Please do a manual database update, Hamburger thingy in upper left > Settings > Other > Force Update.

https://forums.malwarebytes.com/topic/262803-puprisktoolcallpaylo/?do=findComment&comment=1401338

 

[AP_C]

I was trying to Force Update but I kept clicking and nothing happened. Is there a reason? The system keeps showing me the last update time, which was almost 2 hours ago.

[AdvancedSetup]

Please see the other link where users have assisted with this. Check your time stamp